Customer Service Registered Nurse

Gigie Antoine

*** ***** ***** *** ****

Lake worth Fl, 33461

Cell: 561-***-****

Email: *********@*****.***

Objective: to pursue a career in the medical field (Rn student).

To gain experience and knowledge and to utilize my skills as a registered nurse

student in a manner that would provide security to patients, family members, and

hospital staff.

Licensure/Certification

CNA

Education

Palm beach State College

GPA; 3.5

2014 Dade Medical College

Registered Nurse

Experience

Albors $Alnet (account executive company)

March 2010

Member management, including email reminders, member roster, coding and

billing, and records of payments dues

Walmart- customer service 2010-2012

InEden inc voyage 2012-2015

service-related issues;

• collect information on airlines, railways, cruise-lines, tour operators, hotels, car

rental companies and other suppliers;

• gather required information regarding routing, trip planning, tourist attractions,

etc.;

• prepare travel presentations;

• assist other agents or team members with customer order processing;

• keep accurate records of all expenses, keep receipts/invoices for all payments

and other clerical work;

• prepare and submit reports on the progress of my work to the senior manager.

• offer comprehensive support and consulting on services to both corporate and

retail customers;

• assist customers with planning of trip itineraries and selecting of necessary tours,

• answer calls and emails from clients who are requesting new travel arrangements

or changes to existing itineraries and provide customer service;

• book flights, hotels, cars, restaurants, sightseeing tours;

• communicate effectively with other agents and team members to solve issues

without delay;

• regularly assist in the analysis of the travel booking procedure and identify ways

of improving / streamlining it;

• monitoring and review of travel suppliers to ensure highest quality of service

and most cost effective solution is maintained.

Extra curricular activities

• National Honor society

• French club, Vice president

• Historian (Prepare activities for the meetings, making program, taking pictures)

• SADD club,

• Science club, vice-president

• Trojan Times, school newspaper

• Christian Club PBSC

• Black Union Student Club-PBSC)

• Kiskeya Club

Awards

• Certificate (CNA)

• Pop & Marg Kelly Scholarship

• FD DEHOERNLE Scholarship

Skills

Computer

• Microsoft Word, PowerPoint, excel, access

Language

• Fluent and knowledgeable in French ( French literature)

• Fluent and knowledgeable in Creole

• Fluent and knowledgeable in spanish

References Available Upon Request

Contact this candidate