Customer Service Sales

Tera Jackson

**** ******* **.

Houston Texas, ***33

*****************@*****.***

832-***-****

Qualifications Profile:

Detailed oriented and thoughtful professional prepared to excel in the field of Paralegal Technology. Team player with excellent interpersonal skills, and a fast learner.

Computers and Administration: Discovery, Data entry, Westlaw, Lexis Nexis, MS office suite (Proficient), Spreadsheet, Excel, Outlook, Powerpoint. Scheduling, Calendaring, Legal Research

Education: Associates of Applied Science Degree in Paralegal Technology (May 2016).

Houston Community College, Houston, Texas. (Paralegal, Medical Specialist Paralegal, Legal Assistant)

Member: National Leadership and Honor Society, 2014-Present

Texas Bar Card, November 2015- Present.

Experience Highlights:

Nov. 2010- Present

TJ Maxx

Sales Associate/Customer Service Associate

• Assist customers with store inquiries and answer incoming calls for future sales. Use basic computer skills to perform credit applications, handles cash, checks, debits and credits.

Answers customer’s inquiries throughout the store

Maintenance of the entire store

Oct. 2009- Nov.2010

McMillon Roofing and Remodeling- Houston Texas

Receptionist/Bookkeeper

• Submit proposals to various real estate companies in regards to the rehabilitation of different residential properties.

• Inbound and outbound calls to clients about billing inquiries.

• Direct inbound calls to appropriate departments.

Maintenance of the entire office

Apr. 2007-Aug. 2009

Innovative Consultants- Houston Texas

Floor Manager/ Sales Associate

Answered inbound and outbound calls in a call center environment in regards to retention sales.

• Quality assurance representative

• Trained new hires and existing employee's.

• Updated account information, input payment information.

May 05- Sept 05

Foley's Department Store (Macy's)

• Responded to information request.

• Performed maintenance of the store.

• Performed credit applications as well as general billing inquiries.

References available upon request.

Contact this candidate