Allen J. Novak

**** ***** **** *****

Port Orange, FL 32127

386-***-****

OBJECTIVE Provide exceptional service in a service setting to include general and preventive maintenance

while maintaining professional relationships with customers, vendors and fellow employees.

Expand my knowledge to a wide variety of information through continued hard work,

enthusiasm, dedication and leadership.

White palm Apartments

EXPERIENCE Carter Haston, LLC Port Orange, FL 2014-november2015

Fogelman Management Company – Sold to Carter Haston, LLC March 2015

Service Director

- Analyze budget to determine priority spending and limitations to facilitate community

improvement projects, maintain occupied and unoccupied apartments, and making vacated

apartments ready for future residents.

-Schedule and directed service vendors to maintain apartment community.

-Partner with Property Manager to update apartment move-in/move-out status and ensured

staff had correct understanding of available apartment status.

-Assist with hiring process and collectively prepared and delivered annual reviews for Service

Technicians and Porters with Property Manager.

-Lead maintenance team in preparation of apartments for new residents.

-Designate and performed service requests to include trouble shooting and repairs.

-Perform routine fire safety checks through electronic alarm panels.

-Coordinate grounds keeping and ensured properly working trash receptacles and recycling

areas.

-Provide on call service and emergency requests.

-Analyze areas for improvement and preventative maintenance to reduce service requests.

-Manage and organized maintenance workshop to control proper inventory of supplies.

-Maintain proper records related to EPA regulations to include hazardous materials.

-Obtain proposals from potential vendors for capital improvement projects.

- Maintain pool and other amenities.

- Work with warranty companies to ensure proper fixes and equipment is in proper working

order.

- Worked with construction superintendent making sure brand new units ready for future

tenants.

- Performed final inspections of completed units.

Sunshine Holiday RV Resort Ormond Beach, FL 2013-2014

Maintenance Manager/Supervisor

- Completed maintenance service requests to annual and seasonal residents.

- Directed maintenance personnel with work orders and specific tasks.

- Provided on call service and emergency requests.

- Maintained properly working equipment to perform job duties including golf cart, pressure

washer and other power equipment.

- Maintained swimming pool with proper chemical to water ratio levels.

- Provided lawn care and landscaping.

- Performed manual septic pump outs.

- Maintained on grounds water/waste treatment plan.

- Built dog recreation area including obstacle course, 94 X 120 feet.

Noltes, LLC Oshkosh, WI 2010-2012

- Laid Off due to Military budget cuts through Oshkosh Truck, Inc.

- Provide quality control through identification and trouble shooting of deficiencies based on

military vehicle build books.

-Complete, change and repair military vehicles to specifications of vehicle build books.

Pavilion at Port Orange-ERMC II, LLC Port Orange, FL 2010

Operations Director

-Supervised and scheduled maintenance and janitorial staff.

-Coordinated and provided access to tenant’s maintenance vendors to common service areas

and roof tops.

-Directed and assisted new construction vendors with policies and procedures to be followed

while working on mall property.

-Provided access and showed vacant offices, store suites and restaurant areas to perspective

tenants directed by Mall Manager and Leasing Agent.

-Reported and coordinated repairs based on warranty issues.

-Managed and organized maintenance workshop to control proper inventory of supplies.

-Maintained properly working equipment to perform job duties including golf cart, pressure

washer and other power equipment.

-Maintained water fountains with chemical levels and keeping filters clean.

-Performed garbage detail of entire mall area including parking lots.

-Pressure washed sidewalks and common areas as needed.

Shadow Lakes Ormond Beach, FL 2009-2010

Service Manager

San Marco – Cornerstone Ormond Beach, FL 2008-2009

Service Manager

Ocean Oaks – AIMCO Port Orange, FL 2002-2008

Service Manager/Maintenance Technician

-Analyzed budget to determine priority spending and limitations to facilitate community

improvement projects, maintain occupied and unoccupied apartments, and making vacated

apartments ready for future residents.

-Scheduled and directed service vendors to maintain apartment community.

-Partnered with Property Manager to update apartment move-in/move-out status and ensured

staff had correct understanding of available apartment status.

-Assisted with hiring process and collectively prepared and delivered annual reviews for Service

Technicians and Porters with Property Manager.

-Lead maintenance team in preparation of apartments for new residents.

-Designated and performed service requests to include trouble shooting and repairs.

-Performed routine fire safety checks through electronic alarm panels.

-Coordinated grounds keeping and ensured properly working trash receptacles and recycling

areas.

-Provided on call service and emergency requests.

-Analyzed areas for improvement and preventative maintenance to reduce service requests.

-Managed and organized maintenance workshop to control proper inventory of supplies.

-Maintained proper records related to EPA regulations to include hazardous materials.

-Obtained proposals from potential vendors for capital improvement projects.

AIMCO (specific)

-Mentored other Service Managers and maintenance staff.

-Provided support to other properties upon request by traveling to and working with property

employees to analyze improvement opportunities, quality issues and resolve backlogs.

-Completed quarterly property inspections for other communities to assist Director of Service

Quality.

-Participated in corporate seminar involving changes to Employee Handbook and company

guidelines as selected by Director of Service Quality.

Quad Graphics/Parcel Direct Lomira, WI 1997-2002

Building Maintenance/Boiler Room Technician

-Performed weekly proper checks and balances for fire safety in entire facility of 2.4 million

square feet.

-Tested water pressure and quality for company owned water tower and wells.

-Cleaned sump crocks and repaired pumps as needed.

-Completed shipping dock maintenance checks and scheduled necessary repairs.

-Used scanner systems to perform maintenance checks of production equipment to ensure

running efficiently.

-Maintained proper records related to EPA regulations for industrial sized air handlers and

air conditioning units.

-Repaired large pieces of equipment used for recycling purposes and performed scheduled

maintenance.

-Worked with machine shop personnel to provide repairs of small motors and fabricate

necessary parts required for several difference pieces of equipment.

-Provided building services and housekeeping staff with general plumbing repairs.

-Diagnosed and repaired garbage disposals, cooking grills, soda fountains, freezers and

refrigeration units for the cafeteria.

-Repaired washers and dryers for the fitness center.

EDUATION Qualifier 06-04 Category 2 LP Gas Dispenser Certification - 2013

Certified Pool Operator Certificate - 2005

Fair Housing Act Certificate – 2004 and 2005

HVAC License – 1998

Boom Truck and Scissor Lift Certification – 1997

Fork Lift Certification – 1997

GED – 1983

MILITARY Army National Guard Honorable Discharge 1982-1991

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