Manager Service
Resume:
Allen J. Novak
Port Orange, FL 32127
OBJECTIVE Provide exceptional service in a service setting to include general and preventive maintenance
while maintaining professional relationships with customers, vendors and fellow employees.
Expand my knowledge to a wide variety of information through continued hard work,
enthusiasm, dedication and leadership.
White palm Apartments
EXPERIENCE Carter Haston, LLC Port Orange, FL 2014-november2015
Fogelman Management Company – Sold to Carter Haston, LLC March 2015
Service Director
- Analyze budget to determine priority spending and limitations to facilitate community
improvement projects, maintain occupied and unoccupied apartments, and making vacated
apartments ready for future residents.
-Schedule and directed service vendors to maintain apartment community.
-Partner with Property Manager to update apartment move-in/move-out status and ensured
staff had correct understanding of available apartment status.
-Assist with hiring process and collectively prepared and delivered annual reviews for Service
Technicians and Porters with Property Manager.
-Lead maintenance team in preparation of apartments for new residents.
-Designate and performed service requests to include trouble shooting and repairs.
-Perform routine fire safety checks through electronic alarm panels.
-Coordinate grounds keeping and ensured properly working trash receptacles and recycling
areas.
-Provide on call service and emergency requests.
-Analyze areas for improvement and preventative maintenance to reduce service requests.
-Manage and organized maintenance workshop to control proper inventory of supplies.
-Maintain proper records related to EPA regulations to include hazardous materials.
-Obtain proposals from potential vendors for capital improvement projects.
- Maintain pool and other amenities.
- Work with warranty companies to ensure proper fixes and equipment is in proper working
order.
- Worked with construction superintendent making sure brand new units ready for future
tenants.
- Performed final inspections of completed units.
Sunshine Holiday RV Resort Ormond Beach, FL 2013-2014
Maintenance Manager/Supervisor
- Completed maintenance service requests to annual and seasonal residents.
- Directed maintenance personnel with work orders and specific tasks.
- Provided on call service and emergency requests.
- Maintained properly working equipment to perform job duties including golf cart, pressure
washer and other power equipment.
- Maintained swimming pool with proper chemical to water ratio levels.
- Provided lawn care and landscaping.
- Performed manual septic pump outs.
- Maintained on grounds water/waste treatment plan.
- Built dog recreation area including obstacle course, 94 X 120 feet.
Noltes, LLC Oshkosh, WI 2010-2012
- Laid Off due to Military budget cuts through Oshkosh Truck, Inc.
- Provide quality control through identification and trouble shooting of deficiencies based on
military vehicle build books.
-Complete, change and repair military vehicles to specifications of vehicle build books.
Pavilion at Port Orange-ERMC II, LLC Port Orange, FL 2010
Operations Director
-Supervised and scheduled maintenance and janitorial staff.
-Coordinated and provided access to tenant’s maintenance vendors to common service areas
and roof tops.
-Directed and assisted new construction vendors with policies and procedures to be followed
while working on mall property.
-Provided access and showed vacant offices, store suites and restaurant areas to perspective
tenants directed by Mall Manager and Leasing Agent.
-Reported and coordinated repairs based on warranty issues.
-Managed and organized maintenance workshop to control proper inventory of supplies.
-Maintained properly working equipment to perform job duties including golf cart, pressure
washer and other power equipment.
-Maintained water fountains with chemical levels and keeping filters clean.
-Performed garbage detail of entire mall area including parking lots.
-Pressure washed sidewalks and common areas as needed.
Shadow Lakes Ormond Beach, FL 2009-2010
Service Manager
San Marco – Cornerstone Ormond Beach, FL 2008-2009
Service Manager
Ocean Oaks – AIMCO Port Orange, FL 2002-2008
Service Manager/Maintenance Technician
-Analyzed budget to determine priority spending and limitations to facilitate community
improvement projects, maintain occupied and unoccupied apartments, and making vacated
apartments ready for future residents.
-Scheduled and directed service vendors to maintain apartment community.
-Partnered with Property Manager to update apartment move-in/move-out status and ensured
staff had correct understanding of available apartment status.
-Assisted with hiring process and collectively prepared and delivered annual reviews for Service
Technicians and Porters with Property Manager.
-Lead maintenance team in preparation of apartments for new residents.
-Designated and performed service requests to include trouble shooting and repairs.
-Performed routine fire safety checks through electronic alarm panels.
-Coordinated grounds keeping and ensured properly working trash receptacles and recycling
areas.
-Provided on call service and emergency requests.
-Analyzed areas for improvement and preventative maintenance to reduce service requests.
-Managed and organized maintenance workshop to control proper inventory of supplies.
-Maintained proper records related to EPA regulations to include hazardous materials.
-Obtained proposals from potential vendors for capital improvement projects.
AIMCO (specific)
-Mentored other Service Managers and maintenance staff.
-Provided support to other properties upon request by traveling to and working with property
employees to analyze improvement opportunities, quality issues and resolve backlogs.
-Completed quarterly property inspections for other communities to assist Director of Service
Quality.
-Participated in corporate seminar involving changes to Employee Handbook and company
guidelines as selected by Director of Service Quality.
Quad Graphics/Parcel Direct Lomira, WI 1997-2002
Building Maintenance/Boiler Room Technician
-Performed weekly proper checks and balances for fire safety in entire facility of 2.4 million
square feet.
-Tested water pressure and quality for company owned water tower and wells.
-Cleaned sump crocks and repaired pumps as needed.
-Completed shipping dock maintenance checks and scheduled necessary repairs.
-Used scanner systems to perform maintenance checks of production equipment to ensure
running efficiently.
-Maintained proper records related to EPA regulations for industrial sized air handlers and
air conditioning units.
-Repaired large pieces of equipment used for recycling purposes and performed scheduled
maintenance.
-Worked with machine shop personnel to provide repairs of small motors and fabricate
necessary parts required for several difference pieces of equipment.
-Provided building services and housekeeping staff with general plumbing repairs.
-Diagnosed and repaired garbage disposals, cooking grills, soda fountains, freezers and
refrigeration units for the cafeteria.
-Repaired washers and dryers for the fitness center.
EDUATION Qualifier 06-04 Category 2 LP Gas Dispenser Certification - 2013
Certified Pool Operator Certificate - 2005
Fair Housing Act Certificate – 2004 and 2005
HVAC License – 1998
Boom Truck and Scissor Lift Certification – 1997
Fork Lift Certification – 1997
GED – 1983
MILITARY Army National Guard Honorable Discharge 1982-1991
Contact this candidate