Management Sales

Resume

***** ***** ******* **** **********, A. SHIPTON Michigan 48336

248-***-**** *********@****.***

EXECUTIVE LEADER IN OPERATIONS & REAL ESTATE MANAGEMENT Visionary executive leader with more than 20 years of global expertise driving service delivery and operations management for international corporations and clients. Proven history of establishing the service delivery frameworks and processes needed to meet and exceed client needs spanning site and facility management, maintenance and repair services, product delivery and implementation, and business automation services. Outstanding client relationship manager able to engage with key stakeholders on multimillion dollar contracts to understand their needs and extend account penetration. Keen eye for new business opportunities, identifying international market channels and prospective customers in target demographics. Excellent strategic planner shaping long-term and short-term business objectives. Global Operational Leadership Strategic AREAS Planning OF EXPERTISE Service Delivery Team Building & Leadership New Business Development Client Relationship Management Organizational Development Negotiation Facility Management Vendor & Contractor Management Sales & Marketing Process Optimization Product Development Staff Coaching & Development Business Expansion Stakeholder Engagement PROFESSIONAL EXPERIENCE

FRIEDMAN Director of Facility INTEGRATED Management REAL ESTATE 2014-2016 Led evaluation and inspection of equipment and asset utility usage at a portfolio of locations as part of strategic assessment and adjustment of energy efficiency plans. Shaped energy efficiency strategies around satisfaction, safety, and comfort of retail, commercial, and industrial tenants. Sourced potential clients in the lease management, move management, Selected Achievements: and global corporate services markets; arranged meetings with key influencers and executive contacts.

Established profit centers and costs savings by evaluating potential of bringing building envelope, HVAC, and janitorial services in-house, as well as creating improved cost structures and negotiating pricing.

Launched a third-party FM business by creating a business model and necessary operational playbooks and processes for facility, property, and asset management. Led all marketing and lead identification.

Cut portfolio-wide expenses by deploying third-party global bidding for all hard and soft services. CBRE Senior Director 2010-2014 of Operations / Consultant (2013-2014) Retained to oversee due diligence and on-site operations for the Chicago Public Schools project, with full scope involving 250 facilities, operational manpower staffing planning, capital budgets, and operational P&L costs. Coordinated the activities of the due diligence team. On each site, managed evaluation of facility assets and delivered a Selected cohesive Achievements: operational manpower staffing plan.

Aided successful leadership of operational due diligence for Electrolux Juarez and all regional distribution centers. Senior Director of Operations, Electrolux Home Products (2012-2013) Promoted to close and manage a $50 million Electrolux industrial manufacturing facility management and PJM project spanning 45 million square feet. Prepared estimates and quotes. Handled MSA negotiations. Guided the project up to launch and transition, before taking over daily operational leadership, maintenance management, vendor sourcing and management, Selected Achievements: contract management, and staffing.

Recruited and built a strong team of quality talent, overseeing all HR operations and staffing.

Improved maintenance operations by establishing self-perform maintenance teams at each facility.

Ensured seamless transition at the end of project life. Resume

RICHARD A. SHIPTON Page 2 248-***-**** *********@****.*** CBRE, Senior continued: Director, Global Facility Management GCS (2010-2012) Governed business and service growth for the global industrial facilities management and maintenance business units under global corporate services. Built and nurtured client relationships with major industry partners. Created, analyzed, and expanded on client 5-year capital plans and daily operational plans. Handled due diligence and delivered business cases focused on operational improvement and facilities and process capital upgrades. Prepared RFP responses, proposals, Selected Achievements: and project renewal plans for integrated FM and utility operational solutions.

Secured and maintained strong partnerships with clients such as UTC, Siemens Westinghouse, Maytag, GM, Ford, Genentech, McKesson, IBM, BMW, Nissan, Pfizer, P&G, and Nestle.

Traveled worldwide to build the global business portfolio and ensure effective manufacturing operations support for Nestle, including evaluating operations at 8 EMEA facilities.

Further coordinated global evaluations at international sites for Genentech, GE Healthcare, Monsanto, Pfizer, Siemens, Coca-Cola, Pepsi, Dr. Pepper, Dell, HP, Hertz, BP, Delphi, Nissan, and Electrolux.

Coordinated a global RFP for Electrolux Home Products, resulting in a 5-year contract covering comprehensive facility management operations.

VEOLIA Manager ENERGY ENVIRONMENT 2009-2010

Spearheaded nationwide sales of energy and environmental integrated solutions. Coordinated service delivery across energy management, facility management, and outsourcing hard and soft services lines of business, including managing central plant operations and maintenance, building maintenance, IT, HVAC, WWTP, scrap recovery, building and construction maintenance, skilled trades, resource and waste management, janitorial, industrial, and groundskeeping for key Selected clients Achievements: in diverse industries. Liaised with the internal environment team on management of hard and soft services.

Established key synergies supporting business sustainability throughout national divisions.

Nurtured relationships with high-profile clients in the industrial automotive, commercial, retail, pharmaceutical, and aerospace sectors.

Preserved a profitable contract with Simon Property Group by renewing the utility and facility management contract for the Galleria Malls in Boston, Houston, and Las Vegas.

Realized strong organic growth in the Westingfield Group account for facility management development.

Championed a 360 relationship expansion project and pursuit of new business with major Veolia suppliers, including Volvo, Mack Truck, Caterpillar, Heil Trucks, and Michelin.

Took an instrumental role in a $120 million IFM pharmaceutical project covering 55 million square feet, overseeing all aspects of U.S. execution and Veolia Corporate support. WALBRIDGE Managing Director ALDINGER 2006-2009

Launched this startup division from the ground up, leveraging market analysis to build a strong business plan designed to generation rapid ROI and with clearly established market strategies and objectives. Drove all aspects of new business development and identification. Implemented effective marketing strategies to capture new customers and secure Selected share Achievements: of wallet. Oversaw all P&L and budgeting. Managed WFM and DFM budgeting.

Opened new lines of business and new revenue streams by expanding into facility management and outsourcing of hard and soft services to Ford, GM, Chrysler, Toyota, International Truck, and Volvo.

Generated $36 million in sales over 3 years, growing from scratch to achieve sustainable profitability. COMAUPICO Sales Director, 1999-Product 2006 Line / Ford Account Manager Founded the ComauPico Service division, focused on excellence in service delivery across manpower task automation, refurbishment, and service FM projects – ensuring effective leadership over sales, business development, marketing, budgeting, and P&L. Defined strategic business plans. Prepared bids and estimations. Identified commercial requirements. Nurtured and strengthened customer relationships. Coordinated execution of business programs and projects. Prepared quarterly reports for the executive leadership team. Resume

RICHARD A. SHIPTON Page 3 248-***-**** *********@****.*** COMAUPICO, continued:

Selected Achievements:

Directed a critical decommissioning program for 7 Ford Motor Company manufacturing sites, generating $500 million in savings for the client through manpower automation and new model programs for production tooling.

Built sales for the ComauPico Service line of business to $52 million.

Engineered $20 million in value by spearheading the body welding group throughout the full lifecycle of Lear Corporation’s flexible seat manufacturing cells.

Partnered with the body welding team to deliver quality results on the project for Ford Motor Company’s flexible body shop tooling.

GRACO, Senior National INC. 1997-Accounts 1999 Manager, Ford Global Provided comprehensive leadership over account sales and product delivery for the Ford Global account, ensuring outstanding customer care and satisfaction while seeking opportunities to expand account penetration and drive new business development. Partnered with client contacts to shape product offerings and implementation strategies, primarily focused on automation, enhancement, and new process development, validation, and adoption. Selected Achievements:

Innovated a wholly new product suite, creating new sealer and adhesive robot automation packages for Ford GPEEA Group.

In less than 3 months, dramatically surpassed targets and records for sales and marketing growth.

Facilitated ROI cost savings projects through collaboration with plant personnel on automation processes and equipment enhancements.

AET Divisional INC. Sales 1995-1997 Manager, Ford Global Recruited into a transfer role to take on a special project driving expansion into the U.S. market, with authority over all aspects of ADFOSY dispense system product marketing, design, sales, programming, and implementation for key clients FMC, GM, and Chrysler. Tailored systems to meet client-specific needs for door, hood, deck lid, and vehicle sub-assembly manufacturing. Liaised with clients to gain deep insight into their needs and provide updates on project progress. Addressed and resolved issues as needed. Selected Achievements:

Within 18 months, built turnover from 0 to over $10 million.

Drove a 50% increase in orders, manpower, and service support within a single year. FORMAL EDUCATION

University of Southampton Bachelor’s Degree in Engineering ONC & HND in Mechanical Engineering

Cannock Chase Technical College

City & Guilds Foundation Course in Engineering

Chase Terrace High School

PROFESSIONAL DEVELOPMENT

Harvard Business School Courses

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