Customer Service Sales

Troy Vazquez

***** **** ******** ******

minneola, fl 34715

407-***-****

************@******.***

Summary

• Over 15 years customer service skills (great interpersonal skills)

• Computer Savvy (Microsoft word windows 7, excel, mac)

• People orientated, team player, reliable, responsible and trust worthy Education

Florida Technical College Orlando, FL

07/2013

Network Administration Hardware and Wireless

Presidents & Deans List

03/2013-06/2013

Professional Experience

Publix Orlando, FL 12/2012-

Present

Produce

• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

Sams Club Orlando, FL 03/2011- 12/2012

Bakery

• Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.

• Set oven temperatures and place items into hot ovens for baking.

• Combine measured ingredients in bowls of mixing, blending, or cooking machinery Orlando Autos Exchange Orlando, FL 01/2006-12/2010 Sales / Lot porter

• Determine customers' financial services needs and prepare proposals to sell services that address these needs.

• Prepare forms or agreements to complete sales.

• Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.

• Keep parking areas clean and orderly to ensure that space usage is maximized.

• A+ Hardware & Software Diagnostics, installation, and repair

• Network Monitoring Software

• Network Security • Virtual Private Network (VPN)

• LAN & WAN Design

• Windows XP, Vista, and 7

• Wireshark

• Packet Tracer (Cisco network configuration)

• Wireless Network Design & Security

• Linux Ubuntu

• Cain and Abel

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