Senior Quality Assurance Analyst with 6.2 years of IT experience

PRERNA PARASHAR

North York, Toronto, Ontario

Phone: +1-416-***-****

********.******@*****.***

To employ my knowledge and experience in a well established organization, where I can put my abilities and learning skills to best use and make my effective contribution for a bright and rewarding career.

Having a total experience of around 6.2 years in Functional Testing, Business Analysis, Troubleshooting and Defect Management.

Organizational Experience: Accenture, Mphasis Limited & Xavient Information System

Specialization: Functional Testing - Planning, Preparation and Execution & Defect Management

Domain Experience: Banking, Appliances, Commodity & Trading/Logistics (ERP), Insurance, Travel/ Hospitality domains

1.Proficient in HP ALM 12.0, HP ALM 11.0, Mercury Quality Center 9.2, Jira for Test Planning, Test Execution and Defect Tracking.

2.In depth understanding of the Software Testing Life Cycle (STLC) & Software Development Life Cycle (SDLC) including QA analysis, planning, execution and test management.

3.Having experience in working with client BSA's on BRD creation and analysis.

4.Expertise in conducting a variety of tests such as: Functional Testing, Web Testing, Integration Testing, Cookies Testing, Sanity (Smoke), System / End-To-End, Boundary, Regression, Environment/Compatibility (Cross-Platform / Cross-Browser), Unit, using Black Box, Grey Box.

5.Expertise in all types of Test Documentation: Test Plans, Test Matrices, Test Scenarios, Test Cases (both manual and automated) and Requirement Traceability Matrices.

6.Worked on End to End, Server and Client side testing, Database testing with Select statements and queries.

7.Experienced in managing On-site as well as Offshore Software QA Projects from concept through maintenance and providing on time deliverables with highest quality to the aggressive schedules.

Tools

Jira, HP ALM 12.0, HP ALM 11.0, Microsoft Navision 2013, Quick Test Pro (QTP), HP Quality Centre 9.2

Operating System/Environments

Windows XP, Windows 7

Documentation

Microsoft Office Tools (2013/ 2010/ 2007)

Database

SQL SERVER 2003/ 2005/ 2008/ 2012

HP Functional Testing 11.x Software (QTP)

Version-11.0

HP Application Lifecycle Management 11.X Software (ALM)

Version-11.0

IBM Rational App Scan

Degree

Institute/University

Year

Performance

Bachelor of Technology (Information Technology)

Uttar Pradesh Technical University, LUCKNOW.

2005-2009

83.72%

CBSE ( 12th )

CBSE

2005

83.60%

CBSE ( 10th )

CBSE

2003

78.40%

1.Client Name : Union Bank

Organization : Xavient Information System

Domain : Banking

Project Description: The project involves a window based application having a range from individual, residential and business/ commercial involving end-to-end customer management which includes, performing testing around different screens such as:

1. Online Account Opening application (account opening, identity verification checks, account funding/payments through various methods such as - ACH, Wire and Mail a Check, etc.)

2. Online Banking (including account maintenance, statement generation, etc.)

3. Cross Selling options

4. Credit Score inquiries using third party systems integrated with the application.

5. Account Maintenance (creation of different type of customers, data alignment, Batch Job Scheduling, Report verification, etc.

6. Testing around different databases – Customer profile database, Enterprise Data Hub, etc.

Test Environment: Windows 7/ 8

Role: Senior Software Test Engineer

Tool: HP ALM 11.0

Duration: July 2015 – Present

Key Responsibilities:

Handling the complete Union Bank - Online Account Opening application including test estimation, test planning, test preparation, test data set-up, test execution and defect management. Performing release estimations for System Integration, regression and integration models for client.

Responsible for attending the context calls to discuss about the functionality.

Handling Triage calls with Onsite client.

Leading a testing team of 2 team members for assigning daily tasks, review of work etc.

Responsible for giving demonstrations and presentation to the management and mentoring other junior team members.

Analyzing and writing detailed specifications and Test Requirements using HP ALM 11.0

Development & Review of TCERs for in scoped Use cases.

Working with client BSA's on BRD creation and analysis.

Responsible for maintaining DSR report & Project Status Report.

Using Soap UI test tool for performing testing around web services.

Worked as POC for Peer Review audit and report creation

Responsible for uploading the test scripts into the HP QC and scheduling of the scripts.

Analyzed the defects and categorized them based on severity

Co-ordination between India Testing/ Development team and onshore team for various issues & testing.

2.Client Name : Schneider Electric

Organization : Mphasis Technologies Pvt. Ltd

Domain : Appliances (Products)

Project Description: Content management & website testing of web pages developed for different sectors that Schneider deals into like Power, Security, Energy, Weather, Water, Data Management, etc to ensure successful deployment on different countries like US, France, China, etc. The testing includes mobile device testing (around different devices such as i-phone, i-pad, and android phone), cookie testing, user interface testing, integration testing, etc.

Test Environment: Windows 7/ 8

Role: Delivery Module Lead

Tool: Jira, SDL Tridion, HP ALM 12.0

Duration: Feb 2015 – June 2015

Key Responsibilities:

Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support

Leading a testing team of 3-4 team members for assigning daily tasks, review of work etc.

Mobile testing, Risk based testing, cookies management, utility testing

Analyzing and writing detailed specifications and Test Requirements using HP ALM 12.0

Performing release estimations for System Integration, regression and integration models for client

Development & Review of TCERs for in scoped Use cases.

Working with client BSA's on BRD creation and analysis.

Responsible for giving demonstrations and presentation to the management and mentoring other junior team members.

Responsible for attending the context calls to discuss about the functionality.

Handling Triage calls with Onsite client.

3.Client Name : Trafigura Retail & Commodity

Organization : Accenture Services Pvt. Ltd

Domain : ERP (Commodity & Trading)

Project Description: Trafigura deals in commodity, trading and logistics and using Microsoft Navision 2013 tool it balances supply and demand for raw materials that are essential to the global economy. This project is about performing testing across NAV 2013 tool involving Sales, Marketing, Finance, Warehousing and Transport modules.

Test Environment: Windows 7/ 8

Role: Software Engineering Senior Analyst

Tool: Microsoft Navision 2013, HP ALM 12.0

Duration: March 2014 – Nov 2014

Key Responsibilities:

Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support

Leading a testing team of 2 team members for assigning daily tasks, review of work etc.

Analyzing and writing detailed specifications and Test Requirements using HP ALM 12.0

Performing release estimations for System Integration, regression and integration models for client

Tested formulas for various loan, interest calculations, and currency conversions required for reporting purposes.

Working with client BSA's on BRD creation and analysis.

Prepared RTM Document to ensure that all the requirements had sufficient coverage for through testing.

Responsible for giving demonstrations and presentation to the management and mentoring other junior team members.

Responsible for development of scenarios based on Requirements Functional Document/ Use cases.

Responsible for attending the context calls to discuss about the functionality.

Handling Triage calls with Onsite client

Creating knowledge flow and training plan documents for client.

Co-ordination between India Testing/Dev team and onshore team for various issues & testing.

Responsible for maintaining DSR report & Project Status Report.

Responsible for uploading the test scripts into the HP ALM 12.0 and scheduling of the scripts.

Responsible for Test Case Execution and Defect Reporting with details.

4.Client Name : Commerzbank

Organization : Accenture Services Pvt. Ltd

Domain : Banking

Project Description: The project involves an Electronic customer management application having a range from individual, residential and business/ commercial involving end-to-end customer management which includes performing testing around different screens (Master Data screen, Reference Partner screen, Person Search screen, Transaction History screen, Prospective customer screen, Report Generation screen etc).

It includes verifying various functionalities such as Account Maintenance (creation of different type of customers, data alignment and enrollment in bank products like different type of insurance, investment plans), Batch Job Scheduling, Email subscription, Report verification, etc.

Test Environment: .Net, SQL Server 2005

Role: Software Engineering Senior Analyst

Tool: HP ALM 12.0

Duration: April 2013 – March 2014

Key Responsibilities:

Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support

Leading a testing team of 2 team members for assigning daily tasks, review of work etc.

Analyzing and writing detailed specifications and Test Requirements using HP ALM 12.0

Performing release estimations for System Integration, regression and integration models for client

Development & Review of TCERs for in scoped Use cases.

Working with client BSA's on Change Management Request (CMR) analysis.

Prepared RTM Document to ensure that all the requirements had sufficient coverage for thorough testing.

Responsible for development of scenarios based on CMR/Requirements document.

Responsible for attending the context calls to discuss about the functionality.

Handling Triage calls with Onsite client

Creating knowledge flow and training plan documents for client.

Co-ordination between India Testing/Dev team and onshore team for various issues & testing.

Responsible for maintaining DSR report & Project Status Report.

Responsible for Test Case Execution and Defect Reporting with details.

5.Client Name : Hilton Hotel Corporation

Organization : Accenture Services Pvt. Ltd

Domain : Travel Services

Project Description: It is client server based multi-lingual, multi-currency Microsoft .NET application based on MS SQL Server 2008 database which includes Frontdesk, Housekeeping, Night Audit, Account Receivables, Database Maintenance, PBX, Localization, Tax Calculator, etc testing and automation. Client has implemented point based rewards system to the existing legacy application to extend benefits to its premium customers.

Test Environment: Windows XP/7, VB .net

Role: Software Engineering Analyst

Tools Used: Quality Center 9.2, QTP 11.0, Hexawise

Duration: Nov 2010 to April 2013

Key Responsibilities:

Verifying the log files generated by third party reimbursement engine at the server side for testing and debugging purpose.

Configuring the tax set-up including various scenarios comprising of different tax rules, conditions like tax exemption, taxable, non-taxable and localization for different countries.

Running SQL profiler on the server side to get knowledge of various stored procedures for debugging purpose.

Performing test using stubs to simulate specific test scenarios.

Maintaining configuration files and updating them as per the test environment requirement.

Interface testing for different interfaces such as Minibar, PBX, etc including adapter set-up on server side.

Performing testing around different method of payments (MOP), such as Cash, Cheque, Credit Card, Direct Bill, etc. Testing around credit notes, refund, advance payment, Account Receivable, Housekeeping, PBX, Night Audit, Database Maintenance, etc.

Attended review meetings with Business Analysts, Developers and end users to understand and test according to their requirements

Involved in software acceptance testing and production release procedures throughout SDLC

Worked on End to End, Server and Client side testing, Database testing with Select statements and queries.

Making use of statistical test design tool Hexawise for optimizing test coverage by minimizing the number of test cases.

Analyzing and writing detailed specifications and Test Requirements using HP QC 9.2

Responsible for Backend testing by executing SQL statements

Development & Review of TCERs for in scoped Use cases.

Performed ARA - Application Risk Analysis with client BSA’s

Analyzed the defects and categorized them based on severity

Co-ordination between India Testing/ Dev team and onshore team for various issues & testing.

Implemented SQL queries in ALM for multiple projects for data extraction

Worked as POC for Peer Review audit and report creation

Responsible for uploading the test scripts into the HP QC and scheduling of the scripts.

6.Client Name : British Telecom E2E Marigold – Strategic Bundling

Organization : Accenture Services Pvt. Ltd

Domain : Telecom

Project Description: As a part of this project, team used to work upon Seibel based Offline Application (oneView) and Online Application (Agent.com and BT.com). It includes data creation (Broadband, PSTN and Strategic Bundles data creation), Test Preparation, Execution and Defect Handling.

Test Environment: Windows XP/7, Seibel

Role: Software Engineering Analyst

Tools Used: Quality Center 9.2

Duration: March 2010 to August 2010

Key Responsibilities:

Have experience in Test Preparation, Test Execution, Regression testing, Defect management in QC 9.2

Having experience in authoring detailed test scripts for the requirement documents.

Performing peer review of the test cases.

Handling weekly status calls to discuss on the project status, Defect Review calls, Walkthrough Call.

Imparted Knowledge transition sessions to the team members.

Extracting logs using different applications such as MCSO, etc. for finding the root cause during failure of certain components while performing testing.

Technical:

Accenture Greenfield Training

MIT university certified Application Solution Delivery Academy (Application Tester Certification)

Father’s Name : Mr. Anil Kumar

Date of Birth : 15th August 1987

Marital Status : Married

Nationality : Indian

Languages Known : Hindi, English

I hereby declare that the information stated above is correct to the best of my Knowledge and belief.

Date :

Place : Toronto, Canada (PRERNA PARASHAR)

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