Wendy Kroeker
*******@*****.*** ● 402-***-****
Professional Experience:
Account Manager, Trisys Medical, Chicago, IL November 2014 -present
Created and implemented a marketing strategy which generated between 10-50% more surgical cases for existing Clients/Surgeons.
Aggressively seek and develop territory for a starter company by cold calling on Orthopedic Surgeons, Pain Management Doctors, and Physical Therapists.
Managed case coverage and territory surgical product support in the operating room or applicable facility settings.
Built and maintained relationships with facilities and its staff to establish a solid base of business.
Ranked in the top 10% in sales within the organization.
Day-to-day management of 50 active accounts including hospitals, clinics, targeted physicians and clinicians by building loyal, integrity based relationships in the Chicago-land.
Creatively and effectively developed and implemented a sales approach to attract new client relations through customized marketing, all the while developing strategic partnerships with wound care specialists in the field.
Established two new, large hospitals accounts and six clinics, increased business by over 100% Q1-Q2 2014.
Director, American Kidz Academy, Chicago, IL September 2011 – October 2014
Coordinated the implementation and opening of a new center in the Chicago area.
Responsible for full recruitment, interviewing, hiring, managing, training and evaluating entire staff, which resulted in a team with excellent cohesion as demonstrated by happy children and satisfied parents that ultimately resulted in the highest retention rates in the company.
Oversaw the program operations to maintain compliance with DCFS policies and guidelines.
Worked with the local community, and established marketing efforts to grow and improve the program.
Under my leadership, the facility grew to over 50% of total capacity within 6 months.
School Age Director, Offutt Air Force Base, Omaha, NE August 2009 – August 2011
Exercised a full range of supervisory/managerial functions for a staff of 15+ to include employee hiring, initiating personnel actions, performance standards/evaluations.
Planned, organized, coordinated and oversaw the operation of the program, consisting of 200+ students and a staff of 17-21.
Maintained continued oversight and directly supervised all program operations to ensure compliance with Air Force policies, guidelines and standards.
Developed a budget for funding of program which stayed within the government guidelines and allowed the center to purchase necessary supplies, various events, and a partial remodel.
Client Manager, Medical Solutions, Omaha, NE July 2007- August 2009
Demonstrated strong ability to develop new business through persistence and creativity with hospital C-Suite/senior level hospital leaders.
Maintained and grew business 30% by seeking my own accounts, and developed selling messages, marketing and strategy independently.
Accountable for developing detailed knowledge of hospitals needs, providing service, and solutions to achieve customer satisfaction and achieve revenue goals.
Successfully grew the territory by 20% over four quarters.
Increased revenue by 15% quarterly and consistently maintained in the Top Sales performance of the organization for the entire tenure.
Territory Manager, R Health LLC, Omaha, NE June 2004 – July 2007
Created and organized a structure to successfully implement the launch of a start-up EMR company in a new territory.
Marketed and sold to c-suite level at hospitals/clinics in the area which included educating and promoting a new technological service to streamline medical records and facility efficiency
Grew the territory from zero accounts to include a portfolio of one large hospital system, four local hospitals and several small clinics.
Account Executive, DES Staffing Services, Inc., Omaha, NE May 2001 – June 2004
Interviewed and trained new sales reps for developing new and existing territories.
Maintained responsibilities to include ongoing development and training for sales representatives, whom all succeeded and generated sales numbers within the top 30% of the company.
Recognized as Top Sales Account Executive by the organization for the Omaha market for seven quarters.
Successful in generating 80% of the new business and establishing a client base of over 60 accounts for a company new to the Omaha market.
Education
College of Saint Mary, Omaha, NE 2011
Master’s in Education GPA: 3.7
University of Nebraska at Omaha, Omaha, NE 2001
Bachelor of Science in Business Administration, Major: Marketing