Customer Service Administrative Assistant

CATHY S. PAY *** N Lori Pt Inverness, FL ***** Phone: 352-***-**** Alt Phone: 352-***-****

*********@*****.***

Ability Summary

Good Communication skills with the ability to communicate affectively at all levels. Outstanding customer service skills with the ability to meet or exceed customers expectations. Basic computer skills and proficient in industry specific accounting software. Effective cash handling skills. Employment History

Patient Coordinator

03/2014 08/2015 Loving Care Inverness, FL

Coordinated and set up care givers with clients Handled all phone inquiries Created and managed care giver and client files per State Law Prepared work schedules weekly for care givers Administrative Assistant

01/1988 02/2014 Parent Management Company Leesburg, FL Managed daily administrative operations for a property management company that manages low income housing complexes and private owned homes and apartments Handled telephone inquiries bank deposits collected rents Managed inventory and ordered office supplies for entire organization of 36 complexes Coordinated and conducted annual government on site inspections Checked calculations and documentation to ensure all tenant certification packets were complete and accurate Full responsibility for all administrative and clerical office functions Utilized industry specific accounting software to post Maintained thirty Six (36) separate escrow, low income complex accounts Posted security deposits, refunded checks to tenants or operating account Created certified letters to hold monetary security accounts Updated tenant list for security accounts on company specific software Monitored rent payments and recorded bad debt accounts electronically Processed eviction notices for court house supervised on site tenant eviction process

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study Department of Education

FL High School Equivalency

Diploma

General High School Curriculum

References Available on Request

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