Customer Service Sales

Hazel Noe

Email : *****@******.*** Phone : 646-***-****

** ******* ***, ********, ** 11208

Objective:

To obtain enabling positions that will allow career advancement while utilizing all talent, skills and expertise. Skills:

•Microsoft Word •Microsoft Excel •Typing •Communication and business communication •Faxing •Filing •Phone comfortability and proper etiquette •Cash handling •HIPPA compliance •Leadership/influence •Honesty •Ability to intimidate and manage •Negotiation and conflict resolution •Extensive computer software proficiency over vast applications •Analytical thinker

Experience:

• Client Services Supervisor, Mar. 2015 – May 2016 Tunstall Americas AMAC--Long Island City, NY

-Distributed work and organized shift schedules

-Made and received emergency response calls

-Determined on-call assistance while dispatching Police, Fire, and Ambulance departments

-Trained new employees while answering any/all questions presented to me

-Applied technical support and troubleshooting with clients over the phone

-Complied to HIPPA laws and took down any client accounting/billing information

-Kept all communication open and ready whenever it may have been needed

-Filed forms, sent faxes, recorded information over the phone, entered date, ran reports, etc.

-Communicated non-stop over the phone with clients and agencies

-Received and processed authorization faxes/emails

-Submitted and exchanged client information and client billing/authorization requests over numerous Health Care agency websites

• Supervisor/Barista, June 2014 - Mar. 2015

Sweetleaf--Greenpoint, NY.

-Organized shift schedules

-Scanned and copied files

-Sent out emails and faxes

-Filled inventory and order information

-Placed industrial orders

-Trained cashiers/counter persons/baristas

-Cash handling

-Stocked and restocked inventory

-Kept all communication open available to ensure organization

• Supervisor, May 2014 - Mar. 2015

Grom--New York, NY.

-Stocked and restocked inventory

-Scanned and copied files

-Sent out emails and faxes

-Filled inventory and order information

-Made/received deliveries

-Cash handling and bank deposits

-Organized shift's responsibility and job duties

-Handled shift disputes and accommodated to worker's needs

• Cashier/Indoor Sales, May 2013 - May 2014

Empire State Building--New York, NY.

-Created sales pitch

-Cash handling

-Provided customer service

-Promoted products and encouraged purchase

-Cleaned workplace

-Stocked and restocked inventory

-Prepared and served food

-Greeted customers at entrance

-Scanned, collected, and distributed tickets

-Prevented/processed refunds

Education:

• Brooklyn College: • High School of Fashion Industries: Computer Science Major/Current-May.2019 Art Major/Sep.2010-June.2014

• Fashion Institute of Technology:

Fine Arts Major/Aug.2014-May.2015

Certificates:

• Food Protection Certificate • Photoshop Certificate

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