Executive Assistant, Office Manager, Event Planner, Facilities Manager

RENEE FERGUSON

**** *. **** ****** ****. 512-***-****

Round Rock, TX 78664 **************@*****.***

OBJECTIVE:

Skillful and dedicated Executive Assistant/Cultural Chief and Events Officer/Facilities Manager with 17 years of extensive experience in the coordination, planning, and support of daily operational, administrative and culture development functions.

KEY SKILLS AND COMPETENCIES:

Action Oriented Priority Setting Time Management Event Planning Dealing with Ambiguity Excellent Customer Service Stellar Work Ethic Organized Creative Problem Solving Facilities Management Process Improvement Winning Culture Officer AREAS OF EXPERTISE:

Demonstrate capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating domestic and international travel, and effectively managing all essential tasks in a timely and efficient manner

Skilled at streamlining processes and procedures, reducing the amount of churn and cost inefficiencies

Highly focused and results-oriented in supporting complex, deadline-driven projects, process improvements and development of winning culture

Able to effectively manage ambiguity to identify goals and priorities to resolve issues in initial stages

Attentive to the needs of others and thrive on being the “glue” that holds teams together

Passionate about every detail involved in Conferences, Tradeshows, Events, Facilities, Logistics Planning, Project Coordination, and Winning Culture Development

EMPLOYMENT HISTORY:

National Instruments (Contractor) Austin, TX September 2015-April 2016 Executive Assistant, Project and Event Coordinator, Culture Manager Supported VP of eCommerce by Providing Executive Administrative Assistance and Project Management, Event Planning and Organizational Culture Improvements. Assisted Executive and 4 Direct Reports with heavy calendar management, domestic and international travel reservations, expense reporting, headcount reconciliation and management, researched and implemented the move to storing files digitally. NIMBOXX, Inc Austin, TX July 2014-September 2015

Executive Assistant, Facilities, Culture Officer, and Office Manager Provided Executive Administrative C-Level support, Facilities, and Operations Support for the employees of NIMBOXX, Specifically the COO/CFO and Vice President of Engineering. Managed small to large scale projects for Marketing, Operations and Sales. Designated “Culture Chief” by C-Level Executives. Dell Inc Round Rock, TX September 1997-August 2013 Administrative Analyst, Winning Culture Advocate, Facilities Coordinator Excellent Executive Administrative Assistance, Facilities, and Operational Support to the employees of Dell, in multiple organizations (Sales, Customer Care, Marketing, Finance), with Focus on Winning Culture Development. Managed multiple Executive calendars, proactively solicited topics for Weekly Staff Meetings and All Hands Meeting agendas, acted a resource for any Dell employee. SOFTWARE SKILLS: Microsoft Office Suite (Word, Excel, PPT, Visio), Concur (Travel and Expenses), Oracle

(PO’s, Expense Reporting), Skype, Lync, Sharepoint, One Drive and Webex ROLE SPECIFICS:

Executive Assistant/Event Planner/Office and Facilities Manager

Provided Executive Level Administrative support to various Executives, including the COO/CFO and VP of Engineering and VP’s of Marketing with heavy calendar management and emphasis on prioritization and advanced planning

Assisted C-level Executives with domestic and international travel, scheduling of high level meetings

Proven track record of implementing innovative solutions to complex problems

Superior event coordination varying from small, intimate events to large scale Global Events, Tradeshows and Conferences

Lead facility planning including new office relocation, installs, build outs, and construction projects

Assisted with or provided project management services for facility sites, interior planning, design, layout, furniture procurement, provisioning of office equipment, supplies, and relocation coordination

Managed all vendor/service provider relationships

Planned, scheduled, managed, and organized special events such as company parties, picnics, volunteer initiatives and other company-wide events while boosting morale and building team cohesion

Supported daily company operations by working side-by-side with COO/CFO

Developed and implemented Travel/Entertainment and Expense policies and assisted in developing NIMBOXX Employee Handbook

Researched and managed promotional items for tradeshows, customer/employee appreciation gifts

Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Culture Chief Officer

Received the Dell Vice President’s Winning Culture Award for leading and volunteering the most hours

(70hrs) in one month

Liaison between employees and C-level Executives ensuring lines of communication remained open

Established an emotional connection for employees, executives and organization as a whole

Responsible for ensuring Operational/Culture Action Plans are successfully implemented, completed and communicated

Lead Tiger Teams to gather confidential feedback on process, culture and organizational improvements

Streamlined and/or developed newhire onboarding processes

Established Quarterly All Hands Meeting Cadences with C-Level Executives

Implemented Employee Feedback Process

Restructured Quarterly Business Reviews centered around employee feedback; resulting in a much more streamlined process, requiring less hours worked

EVENTS MANAGED:

Halloween and Thanksgiving Digital Transformation Demos

Dell Annual Volunteer Month

Annual Adopt-a-Family Initiative

MIX 2016 Conference

PROJECTS MANAGED:

HR and Finance Headcount Reconciliation

Company Wide Preferred Vendor Integration

Nimboxx Office Relocation Project

Configurator Research Project; Resulting in $60k in Opex savings

Developed multiple Admin Roles & Responsibilities Matrix, Handbooks and Performance Plans

Proactively Planned, Coordinated and Promoted the Annual Community Volunteer Initiatives VOLUNTEER INTIATIVES:

Texas Baptist Children’s Home

o Lead/Coordinated adopt-a-child for the holidays

o Established several gardens

o Reorganized cottages

o Mentored single mothers

o Deep cleaning of cottages

o Painted interior of cottages

Annual Adopt-a-Family for Christmas

Capital Area Foodbank

Managed Angel Tree Donations for teams

Angelheart Children’s Home

o Donated baked goods for the children

o Cleaned home

o Painted interior and exterior

o Created a garden for the children to maintain

Sorting donations and working on computers at Goodwill

Junior Achievement, 16yrs at Dell

Mentoring 7th graders

Habitat for Humanity, teardown and building of homes

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