Marketing / Client Service

C/O MR. OBAREIN LUCKY

FRCN

FINANCE DEPARTMENT, Email:**********@*****.***

BROADCASTING HOUSE GMS - 080********

IBADAN ZONAL STATION 080********

n by excellent decision making, continuous learning, improved technology and efficient service.

SUMMARY:

Proven capacity to approach problems effectively and creatively.

Able to direct and lead others to produce desired result.

An experienced team player, bringing enthusiasm and energy into group efforts.

Ability to take initiative and work independently with little or minima supervision.

Fluent in the use of English Language both written and oral.

Proficient in the use of computer applications.

Strong interpersonal skills

Ability to work under pressure.

PERSONAL INFORMATION:

Marital Status Married

Nationality Nigeria

Sex: Female

Place of Birth: Uhonmora Ora

DATE OF BIRTH

JULY 4, 1975

STATE OF ORIGIN

EDO STATE

PERMANENT ADDRESS

87, WALE FAMUTIMI WAY, PEACE ESTATE, ABORU, LAGOS

POSTAL ADDRESS

C/O MR. OBAREIN LUCKY, FRCN, FINANCE DEAPRTMENT, IBADAN ZONAL STATION, IBADAN OYO STATE.

SUMMARY OF QUALIFICATIONS:

QUALIFICATION: INSTITUTION: YEAR: CITY/STATE

HND Marketing Fed. Polytechnic, Auchi 2003 Auchi / Edo

ND Bus Admin Fed. Polytechnic, Auchi 1996 Auchi / Edo

Cert in Data Processing Debis Comp. Pro. Inst 1998 Ikeja / Lagos

S.S.C.E Uhonmara Sch. Comm. Sc h. 1992 Uhonmaora/Edo

Primary Sch. Leaving Cert Uben Pry. School 1986 Uhonmora / Edo

NYCS DISCHARGE CERTIFICATE NUMBER: A875275

VALID DRIVER’S LICENCE NUMBER: SMK53450

TRAINING ACQUIRED: SWIFT First Step program by: NIIT

‘Beyond Customer Expectations’ by: CIR Research Limited

PERSONAL PROFILE

Young, Hard-working & Computer Literate

Good personal relationship & communications skills

Ability to work under pressure with minimal supervision

A good team player.

Innovative and resourceful.

A goal getter with I can do mindset

PROFESSIONAL EXPERINCE: COMPANY: BEMIL NIGERIA LIMITED, LAGOS

POSITION: Head, Guard force Management (2014 – 2016)

JOB DESCRIPTION:

• Handling Customer Operational complaints: Ensure operational complaints are solved within 48 hours and ensures that clients’ complaints are documented in appropriate forms and actioned.

• Evaluating Quality of training Programs- Basic Security Refresher, inspectors Refresher etc\: Reviews, evaluates and formulates security training programs quarterly to ensure relevance, proper delivery and effectiveness which impacts the productivity of the company.

• Implementing Policies & Procedures: Ensures the implementation of guarding policies & Procedures and acceptable security management standards and also implements corrective actions where necessary.

• Adherence to Policies & Procedures: Ensures strict compliance with Company Policies & Procedures.

Monthly Reports: Ensures strict compliance with Company Policies & Procedures

POSITION: Deputy Head Business Development (2013 - 2014)

JOB DESCRIPTION:

Cover all sales functions in an assigned territory

Solicits and Secure orders from potential and existing customers

Provide customers’ service as required and

Prepare periodic reports as required

COMAPNY: TECHNOCRIME NIGERIA LIMITED, LAGOS

POSITION: Head, CIT / Protocol (2011- 2013)

JOB DESCRIPTION:

Secure orders from potential and existing customers

Maintain CIT Fleet

Monitor and manage the activities of CIT drivers and coordinators nationwide

Prepare monthly invoice as required and follow up for payment

Liaise between the company and the clients

Represent the company in CIT meetings with clients

Prepare and disburse CIT running cost on weekly bases

POSITION: Business Development Executive (2006-2010)

JOB DESCRIPTION:

Cover all sales functions in an assigned territory

Solicits and Secure orders from potential and existing customers

Provide customers’ service as required and

Prepare periodic reports as required

COMPANY: GUARDIAN NEWSPAPER LIMITED

POSITION: Marketing Executive (NYSC) 2004-2006

JOB DESCRIPTION

Canvassing for both existing and potential clients

Creative new marketing strategies for the company

Acquire, organize and classify relevant marketing materials to meet the needs of

the department.

COMPANY: KING DAVID SECURITY LIMITED

POSITION: Computer Operator/ Receptionist (2000-2002)

JOB DESCRIPTION:

Making and Receiving office calls

Typing of official documents.

Attending to existing and potential customers and directing them to the appropriate office they which to see .

Attending / Solving Customers complains

HOBBIES: Reading, Listening to Music & Traveling

REFEREES: MR. MUSA MOMOH MR. DADA AJAI IKHILE

H.O.D Marketing Next Media Limited

Federal Polytechnic, Auchi Sere Close

Auchi Edo State Ilupeju Estate

Ilupeju, Lagos

Dear Sir,

Attached is my CV for the above position for your kind consideration.

I have HND in Marketing and a Diploma in Computer Data Processing.

Presently I am working as a marketer and a customer care personnel.

The entire requirements listed are my job functions right now. I have the charisma, the boldness, the creativity in handling customers’ complaints and all that it required to be a professional customer care personnel.

My motivating factor is the fact that I have always been a customer care personnel, I have flair for the position. Am good at handling varief customer complaints by giving the customers a good listening ears and proffering intelligent and prompt solution to build trust and confident. Also, I have always wanted a shift job

Contact this candidate