Office Executive

Patricia T. Desmond

*** ******** ******, ** *********, New York 10552

914-***-**** *****************@*****.***

Experience

Receptionist (Consultant)

Barclays November 2015 to Present

Coverage of the reception desks, phones, meet & greet and associated services for multiple trading floors and departments, including senior executives, legal, investments and analytics.

Morgan Stanley Summer 2015

Floating and fixed reception services for the Investment Banking Group, Corporate Headquarters, and the Trading Floor.

Extensive use of the Datacraft Hospitality suite for conference room booking.

Executive Receptionist 2014

The Renco Group

First point of contact for this industrial investment holding company's busy executives.

Provided sensitive and critical reception services to the high-profile founder, the firm’s executives, clients and guests in a heightened security environment. All calls screened, evaluated and appropriately dispersed.

Provisioned extensive catering daily, both breakfast and lunch, for up to 70 in conference and board rooms. Maintained pantry.

Executive Receptionist 2009 through 2013

Permal Group

Lead contact in the Office of the Chairman. Extensively covered the Chairman's and Vice Chairman's phones.

Routed calls on the main line. Greeted clients, booked conference rooms, sorted mail, managed catering.

Executive Receptionist (Consultant)

JPMorgan Chase & Co.

Asian and European Investment Banking Grp. and Corporate 2008

Office of the Chairman, The Gallery 2007

Receptionist, Part-time 2005 through 2007

Mark L. Kornspan ea, Accounting & Tax Services

Responsible for careful screening and resolution of inbound calls. Extensive use of Outlook for scheduling appointments.

Executive Receptionist 2004 through 2005

Grotta, Glassman & Hoffman

First point of contact for prominent hr law firm, responsible for all in-bound communications.

Managed, maintained, and inventoried law library. Oversaw general facilities and office supplies upkeep. Greeted and directed clients and professionals. Scheduled/managed conference rooms, ordered food and beverages for meetings and events. Sorted and logged legal mail.

Executive Receptionist 2001 through 2003

Mercer Human Resource Consulting

Executive Receptionist for senior management at Mercer Consulting and Marsh & McLennan companies. Greeted all visitors, scheduled meetings, maintained calendars, performed detailed and accurate call screening and message taking,

Information Center reception duties entailed screening and routing high-traffic phone calls, welcoming visitors, distributing printed media, and faxing.

Booked conference rooms via Outlook and Excel, published daily and weekly group schedules, managed in-office events, and coordinated supply orders.

Skills & Capabilities

Possesses exceptional interpersonal skills with an extremely polished professional image. Adept at pleasantly applying courtesy and tact to ensure smooth office operation. Technical skills include general Microsoft Office (Outlook, Word, basic Excel), Lotus Notes, Google services, Datacraft Hospitality, Android and Internet research. Expert on a wide variety of phone systems and office equipment.

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