Customer Service Office Assistant

SARA ALI

* ****** ******, ***** ***

Toronto, Ontario

M2H 1H1

Telephone: 647-***-**** ******.***@*******.***

OBJECTIVE

A suitable entry level position as a receptionist where the skills and knowledge acquired through my experience would enable me to deliver a high standard of work performance for an organization.

HIGHLIGHTS OF QUALIFICATIONS

Accounting Clerk Certificate

Able to manually maintain Accounts Payable, Accounts Receivable, Payroll and General Ledger of a service or merchandising business

Computer skills: Microsoft Word and Excel, Internet and Power Point

Attentive to detail with strong management skills

Ability to work well under pressure to meet deadlines

Capable of working independently or as an effective member of a team

Self-motivated, hardworking and able to learn new skills quickly

COURSE LOAD

Entered invoices, payments, receipts, credit memos and payroll data

Posted entries to general ledger and subsidiary ledgers

Prepared trial balance, income statement and balance sheet

Reconciled bank statement

ACCPAC

Office Administration

Prepared letters, memos, faxes, reports and promotional material

Create worksheets with formulas, functions and graphs

Knowledge of telephone and filing procedures

EMPLOYMENT EXPERIENCE

Jun 2007 ALPHA INDUSTRIAL, Toronto, Ontario

Office Assistant

Answered phones and handled filing

Continues…

Page 2 of 2: Sara Ali

Jun 2007 DAVIS GROUP, Toronto, Ontario

Light Industrial Helper

Jul 2006 TECHNO, Toronto, Ontario

Light Industrial Helper

Nov 2005 CHATWORTHY ARENA, Toronto, Ontario

Cashier

Responsible for large amounts of cash

Counter help, prepared coffee, popcorn

Handled cash and balanced till on a daily basis

Provided excellent service to customers

CO-OP PLACEMENT

May 2005 ORIOLE COMMUNITY SERVICES ASSOCIATION

Office Assistant

Greeted clients

Photocopied, sent and faxed documents

Prepared reports and promotional material on the computer

Responsible for handling cash

Balanced till at the end of the day

Set up a gallery for a conference

July 2008-Feb. 2009 Atlantic Packaging

Light Industrial Helper

March 23 2016-April 8 2016 Loreal Cosmetics

Cashier

Handled both debit card and credit card payments

Provided excellent customer service

EDUCATION & TRAINING

2006 CITY ADULT LEARNING CENTRE, Toronto, Ontario

Accounting Clerk Certificate

2015 -Seneca College

-School of International Business, 2 year diploma

Accounting

Marketing

Intercultural Communication

INCOTERMS

(Anticipated graduation, April 2016)

-concentration in QNM104 and SIB470

REFERENCES

Available upon request

Contact this candidate