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Insurance - Claims

Location:
Norcross, GA
Posted:
August 21, 2016

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Resume:

Janice Brantle, MA

404-***-**** * acv9o9@r.postjobfree.com * www.linkedin.com/pub/janice-brantle/13/9a8/161

Professional Summary

Highly energetic professional with demonstrated success within the insurance, sales and marketing industries coupled with an academic background with a leadership focus. Known for creating and executing leadership development and diversity training programs. Adept at fostering strategic relationships within organizations and strengthening team performances. Proven ability to work effectively in both independent and team environments.

Areas of expertise include:

Training/Development

Small Group Training

Team Building & Leadership

Outstanding Communication Skills

Stellar Written Communication Skills

Entrepreneurial Spirit

Excellent Analytical Skills

Creative Critical Thinker

PROFESSIONAL EXPERIENCE

Personal Lines Auto Underwriter, 08/15 TO Present

STATE FARM INSURANCE CO., ATLANTA, GA

Analyzes lines of business to develop recommendations and assist in achieving and maintaining a profitable book of business.

Responsible for acceptance continuation, proper pricing, placement and termination of risk or other policy limitations within assigned levels of authority

Resource to agency leadership and agents in support of company programs

Consults, communications, advises Agents and policyholders on company and industry policies in their assigned area regarding loss mitigation, loss control; and marketing opportunities

Monitors team production, performs quality control checks, and advises management of concerns

Adjunct Faculty Member, 05/15 TO Present

BRENAU UNIVERSITY, ATLANTA, GA

Possesses knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Maintain student attendance records, grades, and other required records. Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.

Initiate, facilitate, and moderate classroom discussions

Prepare and deliver lectures to undergraduate or graduate students on topics creativity and critical thinking, mass communications, and media and society

Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction

Workers Comp Claims Examiner 1, 12/13 TO 05/15

APPLIED UNDERWRITERS, OMAHA, NE

Investigates workers’ compensation claims, determines eligibility, collects and records claim data and information into automated claim system.

Organizes and tabulates data, evaluates information and data ensuring compliance with

respective state guidelines

Interprets and applies company, state and federal government procedures, policies,

guidelines, rules and regulations, selecting applicable guidelines and regulations to provide advice to management regarding proper handling of claims

Associate Instructor, 12/11 TO 12/13

UNIVERSITY OF PHOENIX, ATLANTA, GA

Possesses knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Maintain student attendance records, grades, and other required records. Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction

Initiate, facilitate, and moderate classroom discussions

Prepare and deliver lectures to undergraduate or graduate students on topics creativity and critical thinking, mass communications, and media and society

Kept abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional organizations and conferences

Military Enrollment Recruiter, 04/10 TO 12/13

APOLLO GROUP, ATLANTA GA.

Advise undergraduate and graduate students regarding admissions and degree completion requirements. Developed creative recruiting strategies that met anticipated enrollment goals. Worked collaboratively with colleagues to identify and implement customized educational solutions that support each client’s business strategies and workforce needs.

Advise students Federal Financial Aid Title IV Funding and Gainful Employment Regulations

Reviewed monthly enrollment forecasts and reports to help maintain current and future budget plans

Managed company database, confidential student documents, and associated reports

Special Investigative Claims Adjuster, 01/09 TO 4/10

ACCESS INSURANCE CO., ATLANTA GA

Pioneered a newly created position designed to streamline the fraud investigative and claims adjusting process. Managed an extensive claims inventory including complex bodily injury claims while handling both fraud investigation and claims adjusting functions.

Developed the training manual for the Special Investigative Claims Adjuster position.

Instrumental in creating processes to streamline fraud investigation closing claims faster

Brought 70% of fraud claims to a resolution within 15 days in my first 90 days, resulting in company savings in excess of $850,000 within 6 months

Material Damage Claims Adjuster, 01/08 TO 1/09

ACCESS INSURANCE CO., ATLANTA GA.

Handled bodily injury and material damage claims

Negotiate and settled first and third party claims

Automobile Material Damage Claims Adjuster, 11/05 TO 01/08

GRANGE INSURANCE CO., ATLANTA GA.

Successfully negotiated and settled property damage and personal automobile claims. Managed all escalated claims situations.

Developed proposals to improve claims handling procedures

Designed training modules in estimate writing, auditing and reviewing provided estimates

LIABILITY CLAIMS EXAMINER, 5/02 TO 11/05

WERNER TRUCKING, OMAHA, NE

Successfully provided leadership to team members. Provided extensive claims handling knowledge to the team.

Managed a claims inventory in excess of 600 claims, adjusted automobile claims in excess of $25,000

Organized, assembled and executed catastrophe teams to fatal accident sites

Created and implemented a team of key adjusters to motivate adjusters, increase morale and boost team spirit Developed team building exercises designed to strengthen team unity and cohesiveness

CLAIMS SPECIALIST, 8/93 TO 5/02

STATE FARM INSURANCE, LINCOLN, NE

Specialized in handling property/homeowners, automobile claims, complex attorney rep bodily injury claims in a field environment and subrogation claims. Became an expert in handling catastrophe claims including writing property and automobile estimates.

Diversity Trainer ~Diversity and Inclusion facilitator for company employees

Completed estimate training both homeowners and automobile

Developed key relationships with area agents to streamline the claims handling process

Entrepreneur Sales Director, 10/93 TO 08/2013

Mary Kay Cosmetics, LOGANVILLE, GA

Sales and marketing specialist for Mary Kay Cosmetic’s products and services. Sales trainer and recruiter. Became an expert in increasing sales and driving productivity.

Managed, coached, and developed women into successful Mary Kay leadership positions

Trained on sales best practices, marketing strategies and successful recruiting techniques

Top 3 Sales Director & earned the use of a free company car

EDUCATION

Master of Art in Leadership – Bellevue University, Bellevue NE

Bachelors of Art in Journalism, Minor in Marketing, University of Nebraska-Lincoln, Lincoln NE

Associates in Claims



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