Trinetta Anderson
**********@*****.*** *** Fairfield Ave 504-***-****
Objectives
To obtain a challenging position, with growth potential in your company. With years of experience in Customer’s Service, Management, Loans, Clerical, Data Entry and Title Loans.
Education
Walter L Cohen High
Penn Foster Career College
Medical Admin Assistant
03/2014
Experience
PHFinance Group
Loan Office Manager 04/2010 – Present
Evaluates loan applications, documentation and vehicle by confirming credit worthiness.
Improves loan applications and documentation by informing applicant of additional requirements.
Rejects loans by explaining deficiencies to applicants.
Approves loans by issuing checks or forwarding applications to loan committee.
Completes loan contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees.
Helps customers by answering questions; responding to requests.
Maintains customer confidence by keeping loan information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplishes bank mission by completing related results as needed.
Record information about financial status of customers and status of collection efforts
Check into Cash 11/2006-04/2010
Loan Office Manager
and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment
Maintain and review account records, updating and categorizing them according to status changes.
Ensure loan applications are complete and correct
Work with consumers who are behind on their payments for current loans and help them avoid defaulting on the loans.
Interview applicants to determine financial eligibility for loans.
Request specified information.
Embassy Suites
Room Attendant 05/2002-08/2005
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Ensure security of guest rooms and privacy of guests
Skills
Check Cashing
Cash Handling
MS Outlook
Marketing
MS Word
Phone Collections and Field Collections
Sales
Store Audit
References Available Upon Request