Manager Microsoft Office

FARRAH MAE AUGUSTO BUENO

Unit *G Glenhaven *, California Garden Square, Libertad Street, Mandaluyong City 1550

Mobile: 0917.249.6308 Phone: (02) 654.3016 Email Address: ****************@*****.***

With Maritime Basic Training (Personal Survival Technique, Fire Prevention and Fire Fighting, Elementary First Aid, and Personal Safety and Social Responsibility), Ship Security Awareness Training, Seafarers’ Registration Certificate, CAV (Certification, Authentication and Verification), Seaman’s Book (SIRB), and Philippine Passport.

WORK EXPERIENCE

FABBalloons Events & Party Needs

Farrah Bueno Events

Emilio Alquizar Street, Baraas Tubod, Iligan City

General Manager/Event Coordinator

Nov 2012 to Present

Planning & organizing all practical aspects of events i.e. catering, wedding, birthday, debut, baptismal surprise parties, charity events and corporate events. Managing key supporter relationships with

significant individuals & also identifying opportunities to up sell.

Calculate budgets and ensure they are adhered to. Booked talent, including musicians, bands and disc jockeys. Select chefs or catering companies to prepare food for event. Sample food and select dishes for menus. Visit venue to plan layout of seating and decorations. Schedule speakers, vendors, and participants. Coordinate and monitor event timelines and ensure deadlines are met. Initiates, coordinates and/or participates in all efforts to publicize event. Edit and design promotional materials. Prepare presentations. Develop oversee and fundraising events. Negotiate and secure event space. Secure sponsorship. Work with printer and designer to develop event invitations. Create invite list, send invitations and manage RSVP list. Hire staff to manage the event, including bouncers and security personnel. Manage correspondence. Keep inventory of backdrops, projectors, computers and other display materials.

Dubai International Airport Hotel

Dubai Airports, Dubai, 35566, United Arab Emirates

Jan 2007 to Nov 2008

Business Center Receptionist cum Telephone Operator

Business Center Receptionist

Performing administrative tasks like: scheduling, typing, copying, filing, handling travel details, restocking kitchen supplies, sorting mails, distributing mails, and distributing fax messages. Perform all the secretarial functions such as: taking dictations, transcribing them, managing schedules, fixing appointment, arranging files and storing data. Handling reservations for corporate event or any type of event.

Telephone Operator

Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls. Provide information by accessing alphabetical and geographical directories. Giving wake-up call to in house guest. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls

Dubai International Airport Hotel

Dubai Airports, Dubai, 35566, United Arab Emirates

Jul 2006 to Dec 2007

Executive Lounge Waitress

Helped passengers in matters of flight information, gave support and informing passengers’ boarding and departure time. Took responsible care of guest from main area to fine dining area, maintained the standard of the given outlets, used standard ethics in dealing with executive flight service, VIP/VVIP travelers. Knowledgeable in fine dining set-up.

Pierside Kitchen&Bar

1 Fullerton Road One Fullerton #01-01

Singapore 049213

Oct 2004 to Apr 2005

Internship Receptionist cum Waitress

Provides information in response to inquiries about products and services, handles reservation and event bookings of the restaurant, used standard ethics in dealing with the guest, prepare the bill that specifies cost of each food item ordered by the customer, inform the customer about daily specials answer and solve the customer complaints in a polite manner.

FORMAL EDUCATION

Mindanao State University –Main Campus

Bachelor of Science in Hotel and Restaurant Management (2001 to 2005)

Marawi City, Lanao del Sur

SKILLS

Microsoft Office Applications (Excel, Word, PowerPoint, Project)

Fidelio

Opera and Micros System

Opera Property Management System (PMS)

PABX Telephone Switchboard System

Accurate Data Entry

TRAININGS ATTENDED

Basic Training (SOLAS)

Personal Survival Technique, Fire Prevention and Fire Fighting,

Elementary First Aid, and Personal Safety and Social Responsibility

Surigao Education Center and Maritime Training Center

Cagayan de Oro City

How to Start Balloon and Party Needs Business

Business Coach Incorporation Quality Business Training

Annapolis, San Juan, Metro Manila

Wedding and Debut Planning Coordination

Business Coach Incorporation Quality Business Training

Annapolis, San Juan, Metro Manila

Reservation Agent/ Central Reservation Service

Departmental Cross Training

Dubai International Airport Hotel

Telephone Operator cum Business Center Receptionist

Departmental Cross Training

Dubai International Airport Hotel

PERSONAL INFORMATION

Age: 33 years old

Date of Birth: 20 May 1983

Sex: Female

Citizenship: Filipino

Civil Status: Married

Religion: Roman Catholic

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