Management Accounts Receivable

Dana Wilson

Objective

To secure a position as a valued member of your organization that leverages my achievements, skills, energy, and talent.

Summary of Skills

●Project management experience

●Predictive modeling experience using NICE IEX

●Client Relations and Customer Support

●Strategic planning experience

●Administrative and office management support

●Complex problem solving skills

●Procedure and process review and development

●Proficiency with MS Office and QuickBooks

Professional Profile

●Relates warmly to diverse individuals at all levels by using a friendly yet confident communication style.

●Successfully manages many projects simultaneously, using effective time and priority management skills

●MBA graduate with a proven track record in information systems, strategic alliance, and account management.

Professional Experience

Office Manager 06/2012 – 01/2016

US Pulp and Paper – Cherry Hill, NJ

●Liaison between sales staff, vendors, customers, and transportation companies.

●Provided administrative support to the company president and sales manager, including scheduling business trips and conferences

●Accounts Payable (Paid incoming bills in a timely manner and worked with vendors to resolve any issues)

●Managed Accounts Receivable (invoiced customers by matching estimated or actual roll lists with agreed upon prices and terms, issued credits or refunds, followed up with any overdue balances)

●Payroll, and Financial Reporting (Called in payroll for all employees, paid and issued 1099s to independent contractors, accounts payable and accounts receivable aging reports, and prepared trial balance and income statement, as well as any other ad hoc reports)

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●Responsible for international customs documentation, reviewing purchase orders, maintaining inventories, ordering office supplies, bank reconciliations, and determining credit of new and existing customers

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●Coordinated Logistics by planning, implementing, and controlling the effective and efficient flow of goods

Workforce Analyst / Intraday Supervisor, 08/2010 - 02/2012

TRG Customer Solutions – Pittsburgh, PA

●Pioneered workforce management program for a campaign that didn't have one in place by working with current management to ensure a smooth transition.

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●Effectively made real time adjustments to forecasts and staffing as deemed appropriate by real time conditions.

●Responsible for managing and reporting all program headcount data, roster files, attendance, attrition, and scheduling activities.

●Worked as liaison with operations department, and identified and implemented continuous improvement initiatives.

●Successfully designed and implemented various timely and accurate management reports and analysis for multiple sites, including regular and ad hoc reporting and the development of improved reporting processes.

●Consistently achieved KPI goals and maximized efficiency by providing appropriate real-time oversight and taking appropriate action.

Education

2011 University of Phoenix – Phoenix, Arizona

Master's Degree Business Administration

Concentration in Accounting

2008 Rutgers University – Camden, New Jersey

Bachelor of Arts Psychology

Graduated Cum Laude

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