Hospitality, customer service, food and beverage, server, bar

RANSOM DAVIS

HOUSTON, TX ***** / 832-***-**** / *******@*****.***

OBJECTIVE

As a Navy Veteran and past letter carrier for the United States Postal Service, I am disciplined and dedicated to a “Job Well Done” philosophy. I have developed excellent customer service and knowledge in customer relations. I am seeking an entry-level position in the hospitality industry that requires skills in leadership and guest service. EXPERIENCE

United States Postal Service, Houston, TX DEC. 2004 TO FEB. 2015 LETTER CARRIER/CLERK/CUSTOMER

SERVICE

● Utilized multi-tasking and organizational skills while casing and carrying first and second class mail, insured and registered.

● Maintained confidentiality and security measures while delivering all packages and bulk rate mail with delivery confirmation.

● Worked in all weather conditions and terrains providing excellent service while lifting, stooping, standing and walking for several hours.

Lockheed Martin/NASA, Houston, TX. JAN. 1999 TO JAN. 2003 SOFTGOODS TECHNICIAN

● Analyzed blueprints and technical drawings to ensure proper procedures are followed.

● Manufactured and sewed all prototype and spaceflight articles for space missions aboard various shuttles.

● Delivered quality emergency response in high-stress situations through participation in M.E.R.T. (Medical Emergency Response Team). Attended 32 hour of outside training for position. Cinemark Theater Movie16, Pasadena, TX. AUG. 1994 TO JULY 1996 USHER/BOX OFFICE/CONCESSION/PROJECTIONIST

● Followed proper sanitation procedures while cleaning movie theaters.

● Assisted customers by directing them where to go and taking tickets in an efficient manner.

● Sold admission tickets and implemented my upselling techniques while working in the concessions.

● Built and broke down movies, add trailers, thread and operate projectors. Viewed new movies Thursday nights for Friday release. EDUCATION

University of Houston/Conrad N. Hilton College, Houston, TX. DIAGEO/Skills for Life/Hospitality Program

San Jacinto College, Pasadena, TX.

Drafting and blueprint reading

United States Navy

Damage Controlman

Security clearance Puget Sound Naval

Shipyard

Aircraft Firefighting

CERTIFICATIONS

Food Handler/ServSafe certificate

Texas Alcoholic Beverage Commission

certificate

First Aid, CPR, AED certified

JULY 2015 TO AUG 2015

JUNE 1999 TO JULY 1999

AUG. 1996 TO NOV. 1998

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