Catherine Knell
Experienced Customer Service / Telemarketer / Diverse Office Skills / Heavy Phone (in and Out going calls experience) / Sales (25+ years)
317-***-**** (Cell, leave message or call 1:10pm-1:45pm weekdays)
1769 Handball Lane, Apt A, Indianapolis, IN 46260
*******************@*****.***
My experience is strongest in the Customer Service field and specifically Call Center skills. I have been a Top Seller, Caller and Telemarketer everywhere I have worked. I have well over twenty five years experience and excel as a problem solver and closer. I am currently seeking a weekend position (day or night) and weekday nights (from 7pm to 10pm) in sales that offers a high commission and/or salary commensurate with my experience. 25+ years exp. Top Caller at my current job. I would consider a full time position if the salary/commission was appealing to me.
Catherine Knell, 317-***-****
Recent Work Experience:
August 2015 to present
KAR Auctions Inc: Insurance Auto Auctions
Weekdays, 9am-6pm, $12 hour
Outgoing Calls, non-sales
7835 Woodland Drive, 2nd Floor
Indianapolis, IN 46268
August 2015 to February 2016
Dial America / 317-***-**** / 4030 Vincennes Road, Indianapolis
Telemarketer / Customer Service (Outbound Calls), $8.50 plus commissions
Resigned due to lack of bonuses or advancement possibilities
April 2015 to August 2015
Teleservices Direct / 317-***-**** / 5305 Lakeview Pkwy S Drive, Indianapolis
Customer Service Manager / Telemarketer / Sales
Resigned because company was withholding commissions
May 2011 to April 2015
Chad’s Handywork / Chad Chirfman / Lebanon, IN / **************@*****.***
Office Manager / Sales / Work Dispatcher / Web Services
Chad became ill and went out of business.
January 2001 to January 2009
Apartment Finders / East Indian School Rd, Mesa Arizona
Licensed Realtor / Customer Service / Sales / Apartment Leasing
Resigned to move to Indiana because company was failing.
Education:
Real Estate / Business Administration (Associate’s Degree) 2001
Mesa Community College, Mesa, AZ
Grade Point: 3.97
High School Diploma / Francis Lewis H.S. / Flushing, NYC, NY
Government and Military:
No Military Service
1982-1984 Auxiliary NYC Police Officer (volunteer), Bayside, NY, NYC
Skills and Qualifications:
Excellent computer, software, email, social media skills. Fast and accurate typist. Lots of sales, project planning, execution, end reports and people skills. Able to work well with others, teach successful selling methods and manage employees. Have no problem with long hours or staying until the job gets done. Team Player who can multi-task with the best.