Customer Service Loan Officer

Gloria D'Alonzo

** ******* ***

Sicklerville, NJ 08081

Cell: 856-***-****

*************@***.***

SUMMARY:

Self-motivated professional highly proficient in developing creative solutions and implementing

objective decision making. Maintains positive attitude and works hard to build team relationships.

HIGHLIGHTS:

Customer service focused

Sales expertise

Equifax Application Engine

Experian Credinomics

Knowledge of VA loan process

Excellent time management, communicator, reliable, friendly, and energetic

ACCOMPLISHMENTS:

Employee of the Month May 2009

Implemented several strategies that successfully increased sales and improved client retention rates.

EXPERIENCE:

Caregiver

January 2011 to August 2013

Family member in need.

Loan Officer

Capital Financial January 2008 to December 2010

Marlton, NJ

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.

Loan Officer

Professional Choice Mortgage January 2004 to December 2007

Sewell, New Jersey

Called on Realtors, and analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.

Loan Officer

Hancock Mortgage January 2003 to December 2006

Sewell, NJ

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting

loan.

Audubon High School 1974

High School Diploma: Accounting

Audubon, NJ, USA

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