Franchise Business Consultant

MATTHEW BAILEY

**** **** **** **********, **, ***08 336-***-**** ************@*****.***

PROFESSIONAL EXPERIENCE

Tall Buildings, Inc. dba Rita's Italian Ice, Greensboro, NC Owner/President, Jan 2011 – June 2016

● Responsible for day to day operations.

● Managed staff of 15 employees.

● Implemented annual business plan focusing on:

Sales +5%

Labor 15%

Food Cost 19%

● Hired, took inventory, and set prices.

● Developed strategic marketing plan focusing on the four walls, and even created my own commercials to build brand awareness.

● Regularly beat sales goals by 5% or more.

● Controlled variable costs by:

Analyzing weather and how it impacts sales trends, thus reducing production of product.

Weekly preventative maintenance of equipment.

● Provided superior customer service.

My store ranked in the top 3% out of 658 locations, by maintaining 100% on the Guest Experience Audits for 3 consecutive years.

Coldwell Banker Harbour Realty, Accomac, VA

Realtor, Jan 2009 – Jan 2011

● Assisted customers in buying, selling, or leasing properties.

● Interacted and built relationships with real estate network and community.

● Marketed properties via online presence, virtual tours, open houses and phone presence. McDonald's, Princess Anne, MD

Store Manager, Feb 2006 – Nov 2008

● Managed 1.5 Million Dollar Store.

● Sales increased to 1.7 Million Dollars.

● Directed 40+ employees.

● Made all schedules.

● Store earned perfect Full Operational Review Scores. McDonald's, Snow Hill, MD

Store Manager, Nov 2003 – Jan 2006

● Managed $900,000 Store.

● Oversaw sales increases and perfect Full Operational Review Scores.

● In charge of 35+ employees.

● Responsible for all truck orders.

● Accountable for schedules and all day to day operations. McDonald's, Onley, VA

Assistant Manager, Feb 2002 – Nov 2003

● Responsible for Opening, Mid and Closing Shifts.

● Ran shift during Full Operational Review to achieve perfect score.

● Wrote radio ad that ran for two years.

Home Shopping Network, St. Petersburg, FL

Backstage Coordinator, Jan 2001 – Feb 2002

● Trusted in getting multiple products displayed, framed and shot on camera.

● Met numerous deadlines every day.

● Represented company to important clients such as Billy Mays, Suzanne Somers, and Susan Lucci.

● Assisted Hosts with Pre Air and On Air Tasks to keep show running smoothly. The Parrot's Perch, Christiansted, USVI

Owner/Operator, Jan 1998 – Feb 2000

● Started business from ground up.

● Scouted location for new business and Studied Demographics of area.

● Created menu. Booked bands. Hired staff.

● Responsible for Marketing. Created name and logo.

● Business voted "Best Night Spot on the Island."

EDUCATION

Elon University, Elon, North Carolina

BA/English, May 1997

● English Honor Society

● 3.3 GPA

Full Sail University, Winter Park, FL

Associates/Film & Video, Jan 2001

● Salutatorian

● Advanced Achievement Award: “Given to only one student in each graduating class. The award recognizes outstanding achievement throughout the whole program, acknowledging such things as effort, dedication, energy, sacrifice, skill, and leadership.”

● Perfect Attendance Award: “Presented to students who have completed a Degree Program, without having missed a single lecture, lab, or seminar for any reason.”

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