Administrative Assistant Customer Service

EILEEN WALSH

**** **** ***** **** - #***, Tamarac, FL 33321

Telephone: 954-***-**** - *******@*********.*** - www.linkedin.com/in/eileenwalsh1814

ADMINISTRATIVE ASSISTANT / RECEPTIONIST

Goal driven, results oriented Professional Administrative Assistant with more than ten years’ experience. Streamlined and improved invoice processing that resulted in cost savings. Consistently achieved departmental goals, detailed and prompt.

Professional Strengths:

Inventory Control

Records Management

Problem Solving

Multitasked

Communication

Team Work

Prompt

Efficient

MS Office

Customer Service

Time Management

Ethical

Professional Experience:

ADMINISTRATIVE ASSISTANT II

RS&H, Inc., Fort Lauderdale, FL Jan. 2008 – Apr. 2016

A Globally known Architectural, Engineering and Construction Design Firm. Recognized Nationally for their Engineering Design of I-595 and Fort Lauderdale /Hollywood International Airport.

Responsibilities were inventory purchasing and control, records management, created and compiled Excel reports. Reviewed office invoices for accuracy, forwarded to Accounting and forwarded new employee completed paper work to Human Resources. Managed shipping and receiving of all packages, organized courier services. Strong interpersonal skills.

Archived and retrieval of documents over 1000 project files for 3 separate departments.

Maintained over 43 employee extension lists for two of thirty-eight United States and Mexico offices.

Coordinated the office flow of all visitors, issued security badges and required sign in sheets.

Created and compiled excel reports weekly for Fort Lauderdale and Miami Transportation Departments.

Maintained Inventory purchasing of office supplies.

Coordinated travel arrangements, teleconferences, webinars, and conference rooms and arranged meeting luncheons.

A liaison for Property Management and Company Facility Manager, with an office of over 35 associates in policy and procedures.

MS Office: Word, Excel, Outlook in reference to correspondence, calendars and spread sheets

Forecasted associate needs for project preparations including, document coping, scanning, printing, filing and e-filing.

EILEEN WALSH Page 2 of 2

ADMINISTRATIVE ASSISTANT

Shoreline Foundation, Inc., Pembroke Park, FL Jan. 2005 – Sept. 2007

An Internationally known construction firm. Responsibilities included preparing meeting minutes, reviewed office invoices for accuracy and forwarded to Accounting. Assisted office staff with printing, coping, scanning and faxes of Project files.

Maintained Inventory and purchasing of office supplies.

A liaison for office equipment Technicians.

Prepared binders for Business Development Team proposals.

MS Office, compiled correspondence, transmittal letters and faxes.

Maintained field workers attendance records for company Superintendent.

Managed shipping and receiving of all packages.

Assisted Project Managers by coordinating vendor supplies to the job site.

AUTO CLAIMS BILLING SPECIALIST

Vanguard Rental (Alamo & National Rent –A- Car) Sept. 1997 – Dec. 2004

Risk Management Unit, responsible for examining, billing domestic and International at fault parties for damages to rental vehicle according to state and country laws. Researched and located at fault party U.S. addresses using Fast Data tool.

Examined and billed over 2,000 subrogation claims per month.

Coordinated 20% of defect allegations.

Collected and negotiated payments for more than 79% for damages to rental vehicles owed.

Education:

William L. Dickinson High School, Jersey City, NJ

Diploma

Other Relevant Information:

Awards, Certificate of Completion, License

PPN – Professional Placement Network: Graduate

Department of Transportation, District Four: I-595 Express Project

State of Florida: Notary Public

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