Customer Service Assistant

Niachol T. Moore

**** *. *** ******

Chicago, Illinois 60609

*********@*****.***

Objective Seeking a position which will allow me to transfer my skills and

current abilities for the benefit of the employer and growth within the workforce.

Self-motivated and energetic; comfortable with handling a variety of responsibilities

Proficient computer skills, punctual, and very dependable

Able to effectively interact with customers, co-workers, and management

Excellent Oral and written communication skills

Deli King Inc.

May 2012-July 2016 (Chicago, Illinois)

Customer Service with a smile, maintained front line and call-in orders

Handled cash and credit card transactions and support with customer concerns

Food preparation of take-out and delivery orders, lite housekeeping

Certified Nurses Assistant-Astoria Place Assisted Living

June 2011-April 2012 (Chicago, Illinois)

Maintained Split shifts consisting of 12 to 15 patients per shift

Assisted with cares of elderly and/or ill dementia and Alzheimer’s patients

Assisted with adl’s; daily showers, vitals, reporting and recording, lite housekeeping

Certified Nurses Assistant-Nurses on Demand Hospice Agency

June 2005-December 2010 (Chicago. Illinois)

Maintained various shifts on hospice units within Holy Cross and Weiss Memorial Hospital and also in-home care

Completed total care including wound care to patients who were terminally ill, and provided support to their families

Full bath/shower, peri-care, mouth care, shave, shampoo, etc.

Reporting and recording of intake, outputs, and vitals

City Colleges of Chicago

2010-Current

Currently accepted and enrolled in the Surgical Technology Program at Malcolm X College

Completed and graduated from sterile processing course 216 and 217, was also held at Malcolm X College

Waukesha County Technical College

July-September 2003 (Waukesha, Wisconsin)

Nurses Assistant Certification

Milwaukee Area Technical College

January-July 2003 (Milwaukee, Wisconsin)

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