Nayo L. Tabron
(c) 240-***-**** ********@*****.***
Objective:
To obtain a position where I can maximize my organizational and interpersonal skills and knowledge, contributing to my years of experience, allowing me to grow personally and professionally.
Summary of Qualifications:
Proficient in Microsoft Office Software
Attention to detail, excellent planning, organizing, and time management skills
Admirable interpersonal and communication skills
Demonstrates analytical and problem solving skills
Education:
Bachelors of Science in Psychology, North Carolina Agricultural &Technical State University, 2014
Professional Experience:
Office of Student Activities
Title: Administrative Professional
Date: May 2013- October 2013
Performed various clerical duties such as photocopying, faxing, mailing, and arranging filing systems.
Conducted administrative supervision and training
Interacted with organizational staff, executives, clients, vendors, and visitors on a daily basis.
Coordinated and maintained office database.
Filed and recorded corporate documentation, electronic files, inventories, and repots.
Interacted with executive members to arrange attendance at meetings.
Awakenings Whole Life Counseling & Resource Center
Title: Intern
Date: September 2013- January 2014
Develop programs to address needs on multiple healthcare issues, resulting in community presentation/workshops.
Office management and including organization of confidential records, intake referrals
Direct contact with clients to assist in the provision of mental health therapy sessions.
Global Peace Foundation
Title: Organizational Development Assistant
Dates: March 2015-August 2015
Direct contact with donors and prospects in high-value sales or fundraising cultivation.
Demonstrated success managing prospect pipelines including research, rating, tracking, and providing support for calls and meetings.
Successfully managed and was accountable for revenue projections and sales targets.
Direct experience producing concise high-quality content for proposals, reports, concept papers, and collateral materials that is donor and client focused.
Demonstrated success managing projects/programs requiring high-level organizational skills, interaction with internal and external stakeholders, follow-through, efficiency, and meeting deadlines.
Demonstrated technical proficiency with MS Office, donor/CRM databases, e-mail, and internet.
Presented a highly-professional image, warm/ outgoing personality, and communicated effectively to internal and external personnel.
IQ Solutions
Title: Informational Specialist
Dates: March 2015-August 2015
Answered calls, providing callers with thorough answers to their questions.
Greet staff members and clients with high-energy, positive attitude.
Routed calls to appropriate resource
Updated existing customer information
Documented all call information according to standard operating procedures
Complete call logs
Produce call reports
Manage and resolve customer complaints
Bojangles
Title: Shift Manager
Dates: January2016-May 2016
Answered calls, providing callers with thorough answers to their questions.
Greet staff members and clients with high-energy, positive attitude.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Supervised the work of other staff members, and organized the stocks, and other important equipment
Oversaw and led front-of-the-house and assisted in back-of-the house training
Volunteer Experience:
Urban Ministry, 2010
Assist with and maintain organization of clothing bank store room and materials goods which are received as donations
Soup kitchen/ Clothes Drive of Little Rock AME Zion Church, 2009-Present
Learn a variety of task to help others Team Members as needed
Follow sanitation and safety guidelines
Prepare, serve, and clean-up meals
Interact with guest according to the mission of AME Zion
Provide assistance with and monitor material goods
Once A Lady Always A Lady Mentor Program, 2013
Communicate with school personnel, families, referral agencies and other organizations on behalf of the agency.
Identify, evaluate and propose solutions to program areas that need special attention.
Participate in volunteering training sessions
Plan and implement weekly youth activities
References: Available upon request