Sales Service Technician
Resume:
PHILIP F. COGAR
Clinton, CT 06413
Email: ******@***.***
PROFILE: Licensed and highly skilled sales professional and service technician, specializing in natural and propane gas, covering sales, installations, repairs, service, and preventive maintenance.
QUALIFICATIONS: • Highly-focused, with a strict attention to detail and accuracy.
• Extremely flexible, with the ability to multi-task and achieve lean staffing.
• Entrepreneurial spirit used to identify and capitalize on business growth opportunities.
• Outstanding relationship management skills used to build and retain customer loyalty.
• Strong diagnostics and troubleshooting and project management skills.
WORK EXPERIENCE:
2003 - Present PFCGAS SERVICES, Clinton, CT
OWNER
• Market natural gas and propane products and services targeting residential clients.
• Oversee all business development strategies including sales, advertising, networking, referrals, and cold calls.
• Function as a solutions seller, linking products and services to clients' needs and goals.
• Establish client-focused partnerships to add value to long-term relationships.
• Leverage clients' trust to effectively up-sell and cross-sell products and services, while building a growing referral base.
• Provide multiple products and services including natural gas, propane, installations, servicing, estimates, emergency calls, and preventative maintenance, covering piping, water heaters, generators, and gas fireplaces.
• Manage all operational functions including sales, customer relations, site project management, purchasing, vendor relations, finance, and payroll.
• Grew business from start-up to five employees and over 1,000 customers.
1999 - 2005 AMERIGAS PROPANE, Killingworth, CT
MASTER PROPANE SERVICE TECHNICIAN
• Planned and coordinated sales and installation, repairs and maintenance of propane gas.
• Handled emergency, routine and maintenance calls.
• Targeted residential accounts.
• Used product knowledge and technical skills to earn clients' trust.
• Ranked as a top sales and service producer.
1996 - 1999 BLUE LINE DISTRIBUTION, Windsor, CT
TRUCK DRIVER
• Operated an 18 wheeler.
• Coordinated deliveries for major clients including Little Caesars Pizza, Mrs. Fields Cookie Dough, and Kmart Food.
1993 - 1996 PEPSICO (Pepsi-Cola), North Haven, CT
ROUTE SALESPERSON
• Sold, serviced and delivered Pepsi-Cola products.
• Assumed complete ownership and accountability for bottom-line route P&L.
• Handled all sales, up-selling, cross-selling, inventory forecasting, and replenishment.
• Partnered with clients and encouraged them to view Pepsico as an integrated and valued resource.
• Won "Route Salesperson of the Year", nation-wide, 1995.
MILITARY: UNITED STATES NAVY (Active Duty) - Honorable Discharge
UNITED STATES ARMY RESERVE - Honorable Discharge
LICENSES: G1; Heating, Piping and Cooling and Class-A CDL
References available upon request
Email: ******@***.***
PROFILE: Licensed and highly skilled sales professional and service technician, specializing in natural and propane gas, covering sales, installations, repairs, service, and preventive maintenance.
QUALIFICATIONS: • Highly-focused, with a strict attention to detail and accuracy.
• Extremely flexible, with the ability to multi-task and achieve lean staffing.
• Entrepreneurial spirit used to identify and capitalize on business growth opportunities.
• Outstanding relationship management skills used to build and retain customer loyalty.
• Strong diagnostics and troubleshooting and project management skills.
WORK EXPERIENCE:
2003 - Present PFCGAS SERVICES, Clinton, CT
OWNER
• Market natural gas and propane products and services targeting residential clients.
• Oversee all business development strategies including sales, advertising, networking, referrals, and cold calls.
• Function as a solutions seller, linking products and services to clients' needs and goals.
• Establish client-focused partnerships to add value to long-term relationships.
• Leverage clients' trust to effectively up-sell and cross-sell products and services, while building a growing referral base.
• Provide multiple products and services including natural gas, propane, installations, servicing, estimates, emergency calls, and preventative maintenance, covering piping, water heaters, generators, and gas fireplaces.
• Manage all operational functions including sales, customer relations, site project management, purchasing, vendor relations, finance, and payroll.
• Grew business from start-up to five employees and over 1,000 customers.
2014 – Present FERRELL GAS, Naugatuck, CT
MASTER PROPANE SERVICE TECHNICIAN
• Planned and coordinated sales and installation, repairs and maintenance of propane gas.
• Handled emergency, routine and maintenance calls.
• Targeted residential accounts.
• Used product knowledge and technical skills to earn clients' trust.
• Ranked as a top sales and service producer.
2013 - 2014 PARACO GAS, Essex, CT
OUTSIDE SALES REP
Outside and Inside Sales
1999 - 2005 AMERIGAS PROPANE, Killingworth, CT
MASTER PROPANE SERVICE TECHNICIAN
• Planned and coordinated sales and installation, repairs and maintenance of propane gas.
• Handled emergency, routine and maintenance calls.
• Targeted residential accounts.
• Used product knowledge and technical skills to earn clients' trust.
• Ranked as a top sales and service producer.
1996 - 1999 BLUE LINE DISTRIBUTION, Windsor, CT
TRUCK DRIVER
• Operated an 18 wheeler.
• Coordinated deliveries for major clients including Little Caesars Pizza, Mrs. Fields Cookie Dough, and Kmart Food.
1993 - 1996 PEPSICO (Pepsi-Cola), North Haven, CT
ROUTE SALESPERSON
• Sold, serviced and delivered Pepsi-Cola products.
• Assumed complete ownership and accountability for bottom-line route P&L.
• Handled all sales, up-selling, cross-selling, inventory forecasting, and replenishment.
• Partnered with clients and encouraged them to view Pepsico as an integrated and valued resource.
• Won "Route Salesperson of the Year", nation-wide, 1995.
MILITARY: UNITED STATES NAVY (Active Duty) - Honorable Discharge
UNITED STATES ARMY RESERVE - Honorable Discharge
LICENSES: G1; Heating, Piping and Cooling and Class-A CDL
References available upon request
Contact this candidate