Information High School
Resume:
Essence McMahan
Chicago, IL *****
**********.**@*****.***
Cell: 773-***-****
Section Housekeeper
Work Experience
Housekeeper/Custodian/Laundry Worker
Hilton Ohare airport
Chicago, IL
July 2015-August 2016
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
Wash dishes and clean kitchens, cooking utensils, and silverware
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
Dust and polish furniture and equipment
Keep storage areas and carts well-stocked, clean, and tidy
Plan menus and cook and serve meals and refreshments following employer’s instructions or own methods
Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs
Answer telephones and doorbells
Handling and Moving Objects
Experience with: Dust mops, Dusters, Household dryers, Household washers, Housekeeping carts, Industrial vacuum cleaners, Push brooms, Sponges, Spray bottles, Squeegees, Step ladders, Toilet brushes, Trash bags, Vinyl gloves, Wet mops, Work scrubs Professional cleaning
Handy
Chicago, IL
May 2014-October 2014
collections
Miramed revenue group
lombard, IL
June 2014-August 2014
Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations
Receive payments and post amounts paid to customer accounts
Advise customers of necessary actions and strategies for debt repayment
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
Locate and monitor overdue accounts, using computers and a variety of automated systems
Answer customer questions regarding problems with their accounts
Record information about financial status of customers and status of collection efforts
Negotiate credit extensions when necessary
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers
Getting Information
Interacting With Computers
Communicating with Supervisors, Peers, or Subordinates
Documenting/Recording Information
Resolving Conflicts and Negotiating with Others
Making Decisions and Solving Problems
Establishing and Maintaining Interpersonal Relationships
Updating and Using Relevant Knowledge
Interpreting the Meaning of Information for Others
Thinking Creatively
Guiding, Directing, and Motivating Subordinates
Experience with: Autodialers, Columbia Ultimate Archive care giver
HAVE a heart
matteson, IL
March 2014-May 2014
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
Accompany clients to doctors’ offices or on other trips outside the home, providing transportation, assistance, and companionship
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
Change dressings
Assisting and Caring for Others
Communicating with Supervisors, Peers, or Subordinates
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
Coaching and Developing Others
Interpreting the Meaning of Information for Others
Handling and Moving Objects
Monitoring and Controlling Resources
Communicating with Persons Outside Organization
Thinking Creatively
Scheduling Work and Activities
Experience with: Bathtub seats, Bed cradles, Canes, Electronic blood pressure cuffs, Foot boards, Gait belts, Hoyer lifts, Patient lifters, Walkers, Walking braces, Wheelchairs Education
High School Diploma or Equivalent, General studies midwest
Chicago, IL
June 2014-August 2014
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