Receptionist Forward

Kayla G. Klair

Tel: 424-***-****, Email: ***********@*****.***

Objective

Dynamic customer oriented and dedicated service-focused professional seeking position where my skills and work experience can be utilized in a progressive manner.

Summary of Skills

Conflict resolution

Excellent interpersonal, telephone and communications skills

Ability to show a professional and polite manner

Ability to plan and prioritize workloads and delegate accordingly

Hardworking, motivated and goal oriented

Capacity to grasp new concepts quickly

MS Word, Excel, PowerPoint, QuickBooks Pro 2015, Internet Browser, Email

Employment History

10/2014 - Present Ms. Jezebel Wagner, Los Angeles, CA Part-time Caregiver

Assisted with daily care of patient: bathing, feeding, dressing

7/2014- Present Ms. Sadie Martinez, Los Angeles, CA Part-time Caregiver

Assisted in ensuring patient is as comfortable as possible and with daily care

8/2014 - Present Washington Square Market, Los Angeles Front End Store Manager

Customer service: handle customer questions, complaints, and issues

Manage retail staff, including cashiers and people working on the floor

Manage different departments within the store

Organizing special promotions, displays and events

Cash management

Inventory

11/1/2013 -1/26/2014 Duracell Powermat Glendale Galleria, CA Sales Representative

Bank deposits

Customer Service

Sales

08/01/2009 - 07/01/2013 Integrated Electronics Services, Belize Receptionist Clerk

Sales

Customer Service: responded to client enquiries/complaints relating to equipment, pricing and availability

Received payment and record receipts for services

Assisted with servicing of electronic equipment

Cash management including bank deposits

Managed inventory related to office supplies and sales

11/01/2010 - 06/15/2012 La Femme Boutique, Belize City, Belize Sales Clerk

Product Display of cosmetics and garments

Customer Service

Answered telephone

04/01/2007 - 08/01/2009 Dr. John Reneau, Belize City, Belize Office Assistant

Customer Service

Calendar management

Office administration

Scheduled appointments and received payments

Cash management including banking

08/01/2005 - 10/01/2007 Melvin Gabourel, Belize, Belize Live In Companion

Helped with ambulation: accompanied on doctor visits, outings to park and social activities

Assisted in activities of daily living such as with bath, dressing

Reported to the client’s family all changes in patient’s condition or family circumstances

Performed daily household tasks include cleaning, shopping, and running errands

Education

06/05/2005 Business Studies Diploma Edward P Yorke High School, Belize City

06/2005 Secondary Education Certificate Caribbean Examination Council

CXC O’Level General Proficiency: Mathematics, English, Principles of Business, Principles of Accounting

09/25/2014 Job Readiness Certificate Weingarth Center Association, CA

04/12/2015 Nursing Assistant American Medical Careers, Los Angeles

06/2016 MS Word Intermediate IQ Computer Training, Los Angeles, CA

Excel Advance

PowerPoint Intermediate

QuickBooks Pro 2015 Advance

Certifications/Licenses:

5/7/2015 Nursing Assistant CNA California Dept of Public Health No 00927409 Exp 5/24/2017

2/2015 Hospital, Fire & Life Safety Los Angeles Fire Dept No. HC0084 Exp 2/2019

2/14/2015 AR/CPR & First Aid Healthcare Provider BCLS No. CA20619 Exp 2/2017

Referees

Ms. Sadie Martinez Los Angeles, CA 90035 714-***-****

Ms. Jezebel Wagner Los Angeles CA 90036 818-***-****

Ms. Carla Lewis Los Angeles, CA 90018 424-***-****

Mr. Jason Chong Glendale, CA 91210 626-***-****

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