Customer Manager

DANNYELL COOK

989-***-****/*********@*****.***

Currently, I serve as a Materials Supervisor for Plastic Trim International and have been with the company for over 16 years. I have experience implementing and operating the Plex ERP systems as well as managing inventory supplies. Below is a summary of my qualifications in each area. ERP Implementation

Partnered with Materials Manager to change from Man Base to Plexus ERP system in 2009.

Created part numbers and customer set up system, beginning with raw material through shipment to the customer.

Set-up customers and ship-to locations, as well as multiple ship-to locations; included multiple customer part numbers for the same part.

Completed the set up and maintenance of a supplier list.

Built routers/BOMS.

Completed the setup of packing BOM's and the container management system. ERP Day-to-Day

Entered customer purchase orders to ensure accuracy in ordering and for revenue collection.

Issued purchase orders to suppliers through the ERP systems.

Knowledgeable in the receiving/shipping processes through ERP systems.

Completed production scheduling through the ERP system using job scheduling and setting up of Kanban systems.

Familiar with customer accum's and the updates and corrections that are necessary.

Entered customer returns and am knowledgeable in their impact on customer accums.

Knowledge of EDI, Delfor, Deljit and ASN's to ensure customer shipments are set up correctly and accurately.

Ensured the flow of EDI through to customer releases as well as manual entry of customer releases when required.

Inventory Supply Management

Familiar with MRP and sub-contractor planning, as well as completion of supplier returns and the impact on inventory.

Able to complete corrections for receiving/shipping errors and ensure the financial impacts are identified.

Currently involved in inventory management (aged, slow moving, obsolete, service, prototype etc.)

Calculated DOH and inventory turns to ensure the inventory turnovers meet the Executive level requirements.

I am confident I possess the necessary skills and experience you are seeking and would make a valuable addition to your team. I would love the opportunity to discuss this position with you further. Please contact me at 989-254- 2467 to establish a convenient time to meet.

Sincerely,

Dannyell Cook

DANNYELL COOK

Summary

C: 989-***-**** *********@*****.***

Effective Team Leader with over 16 years experiencing in Manufacturing; 10 years leading a team of 25 employees. Possess a deep knowledge of implementing and operating ERP systems and a long track record of successfully overseeing purchasing, inventory, receiving, scheduling, shipping and warehouse operations. Highlights

Intimately familiar with Plexus ERP system; including set-up

Served role in many areas of manufacturing; able to relate

Proactive to identify areas of efficiency and cost savings

Develop relationships quickly; internally and externally

Inquisitive and adaptable; embrace change readily

Optimistic and thoughtful; easy to collaborate with Experience

Material Supervisor/Logistics Manager Oct 2006 to Current Plastic Trim International - East Tawas, MI

Supervised purchasing, inventory, receiving, scheduling, shipping and warehouse operations; including managing team of 25 employees.

Key accomplishments:

Reduced inventory by 30% by removing excess, obsolete and duplicate materials.

Created and implemented processes to bring stock and purchasing quantities to realistic levels; resulted in improved service levels and reduced purchasing costs.

Partnered with Materials Manager to changeover from Man Base ERP system to Plexus ERP system; served as primary trainer of system to the production planning, engineering and material department.

Created Material Orders and Requisitions using MRP system Plexus to maintain accurate line balance on Material Procurement Reports (MRP).

Created a part number and customer set up system beginning with raw material through shipment to the customer.

Set-up customers and ship-to locations, as well as multiple ship-to locations; included multiple customer part numbers for same part.

Completed the set up and maintenance of a supplier list. Built routers/BOMS; completed the setup of packing BOM's and the container management system.

Wrote standard operating procedures to meet ISO 9001 requirements and internal corporate standards; significantly reduced receiving errors and overdue items.

Identified and implemented company trucking solution; improved the efficiency of the trucking task force and saved the company $150,000 a year in expenses.

Acted as liaison between production and customer service departments to ensure 99% on-time delivery of parts to customers.

Trained and personally coached employees; 10 employees under my leadership received promotions. DANNYELL COOK

C: 989-***-**** *********@*****.***

Experience (CONTINUED)

Material Planner/MRO Clerk Oct 2004 to Oct 2006

Plastic Trim International - East Tawas

Managed material inventory, shipment processes, and delivery schedules. Key accomplishments:

Created and implemented process to track billing and pricing from external vendors; resulted in an error-free system of what we received compared to what we were billed.

Developed an organized shipment process that minimized expenses and reduced transit time.

Analyzed material flow and determined safety stock/inventory levels, preventing inventory outages.

Initiated purchase requisitions for raw materials that met production needs and maintained inventory levels.

Created and implemented shipping procedures resulting in 98.5% score for inventory audits/inspections.

Partnered with Management to develop solutions to shipment shortages and cancellations of POs

Developed strong relationship with vendors that eased my negotiations of shipping and parts costs. Material Handler Aug 2003 to Oct 2004

Plastic Trim International - East Tawas, MI

Staged, prepared, and loaded raw materials among other components and transported them between warehouse and distribution center through use of box truck and/or forklift. Key accomplishments:

Installed protective devices, such as bracing, padding, or strapping, preventing shifting or damage to items being transported.

Loaded inbound and outbound trucks with 95% accuracy and balance. Complied with prescribed safety procedures or federal laws regulating waste disposal methods. Production Operator Jan 2000 to Aug 2003

Plastic Trim International - East Tawas, MI

Positioned and secured workpieces to machine and inspected products to ensure quality. Key accomplishments:

Quickly responded to mechanical malfunctions and worked with appropriate teams to resolve.

Maintained production and quality goals set by the company.

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