JAMES M SCHWAB PRODUCT MANAGEMENT PROFESSIONAL

804-***-**** ~ acv510@r.postjobfree.com 255 Bayberry Lane ~ Reedville, VA ~ 22539 Results-driven professional with over 20 years of experience working closely with business and technical stakeholders on Product Management, Business Analysis, Agile Product Ownership, Account Management, and Project Management. Documented success advancing new product development and launch as well as expanding market share and optimizing efficiencies in order to reach global business objectives. Forward thinking, astute leader and insightful communicator who proactively builds, trains, and mentors top-performing teams. Consistently completes complex projects on time and under budget in fast-paced, deadline-driven environments. Areas of Expertise include:

Requirements Analysis Full Product Development Lifecycle Management Revenue & Profit Growth

Relationship Building Strategic Planning & Development Project Management

Supply Chain Technology Staff Training & Leadership Problem Resolution EXPERIENCE

SENIOR MANAGEMENT CONSULTANT Reedville, VA 2016-Present ARROWSTREAM Chicago, IL 2010-2015

DIRECTOR, PRODUCT MANAGEMENT (2014-2015)

Led strategic development and management of company’s two newest products for inbound logistics and contract management. Worked with stakeholders across entire project team, from Product and Project Management through to Business, UI/UX and Technical Architects, in order to assess impact of business change, create use cases, and manage product and business requirements through design, delivery, and test phases. KEY ACCOMPLISHMENTS:

Developed and delivered products to top tier food distributors.

Worked with and mentor BA and engineers ensuring projects were managed and solutions delivered according to requirements.

DIRECTOR, BUSINESS ANALYSIS (2010-2014)

Researched and analyzed customer needs to capture requirements for product development and strategic product roadmap.

KEY ACCOMPLISHMENTS:

Rated top employee of 2012 based on Annual Performance Reviews.

Project Manager and Lead Business Analyst for new Crossbow Optimizer project and Vendor Agreement System, using agile methodology.

SCHWAB PROFESSIONAL SERVICES LLC Reedville, VA 2007 - 2010 PRESIDENT/OWNER

Managed operations and business development of Schwab Professional Services providing Information Technology consulting, strategic and tactical business planning, solution research, implementation, operation support, business development, web design, and web management. Customers included medical practices, pre-school and day care, automobile dealerships and attorneys. Worked closely with customers to understand business objectives and deliver services that met client business needs and budgets. KEY PROJECTS:

Electronic Medical Records - Project planning, including hardware and software selection, network site plan, implementation, server configuration and operational support. Practice Management and EMR system integration.

Medical Practice Support - System upgrades, operational support, network management, and office system maintenance programs resulting in more stable and uniform IT environment system up-time from 60% to 99.5%. LEANLOGISTICS (CHEP) Holland, MI 2004 - 2006

DIRECTOR OF SALES

Managed and directed retail Vertical nationwide and enterprise accounts in East Region. KEY ACCOMPLISHMENTS:

Increased sales by expanding into new markets; hospitality, building materials, and national retail chains.

Performed transportation network analysis and assessment for $3 billion retailer demonstrating 40% savings in transportation spend.

NEXTJET TECHNOLOGIES Dallas, TX 2003 – 2004

DIRECTOR OF SALES

Responsible for sales in Northeast to 3PL’s, carriers, freight forwarders, and shippers. KEY ACCOMPLISHMENTS:

Expanded pipeline tenfold by including major shippers. WORLDWIDE RETAIL EXCHANGE (NEOGRID) Alexandria, VA 2001-2003 PRODUCT DIRECTOR

Ensured development team worked to optimal efficiency, delivering key outputs such as rapid software development from high-level requirements to code, enabling quick viable products. Secured high quality software delivery against product roadmap to continually maintain business as market leader. Directed product strategy for trade logistics solutions, including Supply Chain Visibility, Global Trade Compliance, Landed Cost Analyzer, and Logistics Management. KEY ACCOMPLISHMENTS:

Completed success product launches, leading to increased sales and implementation by top global retailers.

Chaired Retail Member requirements team and conducted extensive customer feedback sessions resulting in a refined product scope, delivering solutions to meet customer and market needs.

Developed innovative ways to provide new products to existing members on limited budget by implementing first revenue share model allowing clients to obtain immediate value with low startup cost. EXPRESS ACTION San Carlos, CA 2000-2001

SENIOR DIRECTOR, PRODUCT MANAGEMENT

Drove business success of products, including, creating winning product strategy based on thorough investigations of customers, market, competition, and build vs. buy. Developed successful execution plans and roadmaps while building and managing team of international trade logistics professionals. KEY ACCOMPLISHMENTS:

Increased company’s acquisition value by transitioning business model from B2C to B2B with comprehensive market segmentation analysis, product and market strategy. NEXTLINX (AMBER ROAD) Rockville, MD 1999 - 2000 VP, PRODUCT MANAGEMENT

Responsible for corporate product strategy and management functions including e-Commerce strategy. KEY ACCOMPLISHMENTS:

Secured $5M investment from venture firms and key individual investors by developing International Trade Logistics product roadmap, new logistics products, and global content.

Increased sales by expanding product offering from US export to international trade logistics including plans to migrate from client/server to e-business model, new Web-based product line, and global landed cost engine. MANUGISTICS (NOW JDA) Rockville, MD 1995 - 1999 STRATEGIC ACCOUNT MANAGER (1998 – 1999)

Responsible for alliance with IBM to embed company’s transportation products in IBM solution set. KEY ACCOMPLISHMENTS:

Developed and sold five-year affiliate program and revenue share plan to leading third logistics provider to embed company’s transportation products within customer supply chain solution offering. SR. BUSINESS MANAGER (1995 – 1998)

Responsible for all product management functions and the strategic direction for company’s transportation product line, including target markets, functionality, services, and technologies. KEY ACCOMPLISHMENTS:

Increased revenues of transportation products by 400% through advancement of new product roadmap extending existing product offering to complete transportation management solution. EDUCATION

Bachelor of Science, Mathematical Sciences

VIRGINIA COMMONWEALTH UNIVERSITY Richmond, VA

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