Customer Service Medical

Mary P. Seemann

Cell phone: 234-***-****

Email: *******@************.***

FRONT OFFICE SPECIALIST:

QUALIFICATIONS PROFILE /CAREER GOAL: I would like to obtain a position utilizing my skills as a front offficespecialist with experience in customer service, preservice, scheduling, insurance verification and registration. Previous experience as a medical secretary/receptionst/30 years as a transcriptionist. Very compassionate, reliable, well organized individual proficient in computers, many years experience with medical terminology, electronic records with many different programs and word processing,data entry, answering telephones, and working with various documentation records and filing maintenance. Knowledgeable in learning new software and work in a fast paced environment. Proficient in Microsoft Word. Proven strength in accuracy, transcription ability, keeping records, listening skills,

computer knowledge, scheduling and registration, research and production, also strong communication and organizational skills with over 30 years of experience.

EDUCATION: Graduate Chaney High School, Youngstown, OH, Diploma.

Fort Pierce Community College: Two years in Medical Assistant Program: Medical Terminology, Medical Records including coding and Medical Transcription.

All other required courses for the two-year program. Multiple computer classes including DOS, Windows, WordPerfect, Word and many more since then.

EMPLOYMENT HISTORY: December 2014 through present: Northside Medical Center Pre Access, Centralized Scheduling, Registration.

June, 2011 through December 2014: St. Elizabeth Health Center IBM building. Pre-Service Specialist including insurance verification,

registration and scheduling, customer service.

August 2010 through May, 2011:

St. Elizabeth Health Center Boardman. Unit secretary Emergency Department.

April 2008 through 2010: Cardiologist office in Warren, Ohio to include transcription and electronic medical records.

December 2005 through 2008: Home based transcription for medical transcription companies. QA specialist 2005.

2001 through 2005: Northside Medical Center Forum Health, Oak Hill, Youngstown, OH. Medical Language Specialist including oncology and radiology.

Medical transcription. Accurately transcribe multiple document types as dictated by physicians at Northside Medical Center Forum Health,

Beeghly Medical Center, Austintown Medical Center.

1984 through 2001: Trumbull Memorial Hospital Forum Health, East Market Street, Warren, OH. Medical transcription. Accurately transcribe multiple

document types dictated by hospital physicians including oncology and radiology.

References available upon request.

Contact this candidate