Sales Customer Service
Resume:
William Clarke
** *****’s Lane, Ringwood, BH** *AW
***************@*****.**.********:***************@*****.**.**
**********@*****.*********:**********@*****.***
Linkedin (Will Clarke)
Profile
A bright, enthusiastic individual who has excellent communication and customer service skills. Smart and presentable with the ability to work as part of a team to deliver a high standard of service. Highly motivated and experienced at achieving and exceeding targets and meeting deadlines. Now seeking to utilise and develop current skills and experience in a new challenging position.
Key Skills and Strengths
●Highly experienced in using Microsoft Office and in-house systems backed up by ECDL Extras and BTEC GNVQ qualifications
●Flexible and adaptable approach to all tasks
●Good spoken and written communication skills
●Creative with problem-solving skills
●Able to organise himself and others and always pays attention to detail
●Enthusiastic, quick to learn and always willing to learn new skills as required
Employment History
AA June 2015 – Present
Direct Sales Agent
●Offering face to face advice to customers on products
●Reaching daily, weekly and monthly targets to maximise company profits
●Registering 40 customers per month for AA membership (2 new clients per day)
●Compliance with FCA Regulations
●Providing quality and excellent customer service
●Building and maintaining relationships with site managers
●Traveling between destinations including Basingstoke and Warminster
●Making recommendations to increase the sale of retail products and services
●Networking with new companies to maximise product sales
●B2C and B2B sales
●Arranging site visits, making telephone calls, booking appointments and keeping in regular contact with existing clients
Self Employed Sales Executive / Business Development Manager April 2015 – June 2015
Intelligent Merchants Services, Ringwood
Creating new leads for card payment systems to increase profits and turnover
●Visiting potential clients at their place of work and cold calling businesses
●Demonstrating the product and its benefits
●Signing up new clients and processing all relevant paperwork
●Reporting to area sales managers
●Communicating with various colleagues such as the Telesales department
Self Employed Advertising Account Manager Aug 2014 – March 2015
Emall, Southampton and Bournemouth
Creating new leads for an online advertising company to increase profits, turnover and footfall for a wide range of local businesses
●Visiting potential clients at their place of work and cold calling businesses
●Demonstrating the product and its benefits
●Signing up new clients and processing all relevant paperwork
●Reporting to area sales managers
TV Demonstrator / Sales Executive April 2014 – July 2014
LG, South of England
Working to cover LG sales colleagues in a wide range of retail environments, and also working within the LG Lounge at West Quay during the run up to the football World Cup
●Demonstrating LED televisions, explaining the benefits of LG products over those of competitors
●Introducing and demonstrating Organic LED and 4K televisions to store staff and the general public
●Working as part of a team to meet deadlines and sales targets
●Uploading sales figures and achievements on a daily basis to head office
Sales Representative Nov 2013 – Mar 2014
Field Sales Solutions, Thame, Oxon
●Giving presentations to retail managers and store sales staff promoting Bang & Olufsen, Braven & Bose headphones and speakers
●Taking and processing orders, arranging appointments and meetings
Previous Employment History
Previous to 2013 I undertook various roles including working as a Canvasser for Aqua Reach in Ringwood, Sales Assistant at PC World, a Sales Executive/Delivery Driver for Cole Transportation, a Sales Negotiator/Administrator for Iseard and Partners and as a Sales Assistant for Smith & Caughey in Auckland New Zealand when I took a gap year to teach diving on the Great Barrier Reef.
Education and Training
Best Training 2013 – 2013
●ECDL Level 1 and 2 – Part time evening course
●QCF Level 2 in Starting Your Own Business – Part time evening course
●QCF Level 2 Employability - Part time evening course
Bournemouth and Poole College 1996 – 2000
●RSA in I.T
●Entry Level, Intermediate and Advanced Levels in Business Studies
●Degree in Business and I.T
Ferndown Upper School 1993 - 1996
GCSE grades including:
●Maths C
●English C
●Science Double Award D/D
●History C
●P.E C
●French D
Hobbies and Interests
In my spare I enjoy travelling worldwide, going to the gym, cross training, football and boxing. I have recently started acting as an Extra in TV and films and really enjoy this line of work.
References – Supplied upon request
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