Program/Project Manager

RYAN J. SHAW

561-***-**** ********@*****.***

Global Transformation Program Manager for Business Process Improvement, Regulatory Change and Technology (SaaS, CRM, ERP, HCM) projects and initiatives. Responsible for leading internal and external resources globally pertaining to the design, development, building, testing, documentation and implementation of IT products, Business Process and Services.

PROFESSIONAL EXPERIENCE

PROGRAM MANAGER DEC 11 - Present

RJS Consulting, LLC Ft Lauderdale, FL

iPipeline/ Franklin Templeton Investments/ Deutsche Bank Securities/ Wells Fargo Securities/ State Street Bank

Compliance/Regulatory (EMIR, ASIC, AML, SOX, FATCA, Dodd Frank), Business Process Improvement, Mergers/Acquisitions and Technology (SaaS, CRM, HCM, ERP) Program Manager performing global transformation/enterprise level projects using Waterfall and Agile methodologies

Experience leading and managing on-site and remote teams of IT developers, Business Analysts and Project Managers globally in a PMO environment as well acting as a point of escalation/validation and mentoring of team members and SCRUM Master.

Monitor PMO wide project metrics to achieve increased user utilization rate of 75%, organizational profitability and governance

Plan, develop, manage, implement and track program plans to meet business needs related to strategic and tactical Business Process Improvement for daily and month-end processing projects for Financial Control Accounting and organization PMO resulting in overall reduction of departmental/organizational costs .

Conducts business case presentations, steering committee/governance meetings, change management oversight, budget requests and program progress to Senior Management using Cost Benefit Analysis, Forecasting and Risk Management techniques.

Achieved headcount reduction, improved performance and facilitated customer relationships through structured solution definition and management of business process leveraging Key Performance Indicators (KPI’s) with Human Capital Management (HCM)/Enterprise Resource Planning (ERP)/Customer Relationship Management (CRM) system implementations

Attained 125 KPI user effort hours saved and the closure of $485 Billion audit point through the reduction of required accounting journal adjustments posted resulted from leveraging business intelligence/data analytics.

Performed data analysis of current and future state of business processes using LEAN methodology concepts to streamline organization’s operations as well as finance and accounting reconciliations pertaining to General Ledger and PnL

AVP, LISTED DERIVATIVES CLEARING MANAGER / PROJECT MANAGER JUN 10-JUN 11

BNP Paribas Jersey City, NJ

Team lead for staff of 3 Derivatives Clearing Group members

Implement and ensure controls were in place and provide daily, monthly, and quarterly sign off on functions, processes and reconciliations including exercises, assignments, and break resolutions achieving improved departmental profitability by 30%.

Manage organization operations by directing and coordinating activities consistent with established goals, objective and policies

AVP, MIDDLE OFFICE EQUITY OTC DERIVATIVES TRADE SUPPORT MANAGER MAY 07-JUN 09

JP Morgan Chase New York, NY

Participated in project teams for regulatory reform, business process improvement and M&A initiatives.

Developed and implemented error tracking controls for trade bookings with daily reporting to Senior Management which lead to a reduction in overall errors booked by 50% using TQM.

ANALYST, MIDDLE OFFICE EQUITY DERIVATIVES TRADING SPECIALIST JULY 05-APR 07

Credit Suisse New York, NY

Project Manager/Team Manager for process improvement projects and phases to ensure proper controls were in place

Responsible for overall confirmation, booking, and balancing of the trader’s daily activity within Equity Derivatives(i.e. swaps, options, forwards) and LatAm Emerging Markets trading desk (Brazil) ensuring trade breaks are identified and resolved.

Created and reconciled daily P&L attribution/ analysis intra-day resulting in early detection and reduction of breaks by 70%

EDUCATION

Southern New Hampshire University BA, Business Operations / Project Management

Project Management Institute (PMI PMBOK 5th Edition)

University of Miami – Graduate School of Business Administration Master of Finance (Dec, 2016 expected)

LICENSES & CERTIFICATES

FINRA Series 6, 7 and 63

PMP Certificate

TECHNICAL SKILLS / SYSTEMS APPLICATIONS

Sharepoint, Salesforce.com, Bloomberg, Calypso, Openlink Endur, ADP, Broadridge, Summit, Sungard P3, MS Office, MS Visio, MS Project, Markitwire, OCC/Encore, Aladdin, OASYS, SAP Business Objects/One, SDLC, VersionOne, JIRA, Oracle Peoplesoft, Pega Client Service Payments System, NICE Systems(Audio Recording / Actimize), MS Team Foundation Server (TFS)

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