Sales Representative

David W. Fitzgerald Middlebury, Connecticut 203-***-****

******@***.*** LinkedIn: David Fitzgerald

Account Management, Service & Sales Executive

Hands-on service and sales professional offering diverse portfolio of business-to-business and business-to-consumer service and sales experiences. Record of delivering customer satisfaction, referrals, and repeat business achieved with a focus on friendly, outgoing, customer-centered solutions and creativity to meet needs and requests. Business acumen combined with a talent for understanding company and customer priorities, as well as the work ethic to convert ideas into action and results. Deep knowledge of building products and related services. Core Competencies

Account Management

Relationship Development

New Business Development

Key Account Management

Sales Presentations

Outside Sales

Service Delivery

Critical Thinking

Problem Solving

Logistics / Shipping

Product & Service Design

Marketing

Communication

IT: CRM, Word, PowerPoint &

Excel

Significant Career Accomplishments

Entrusted to service most important customers of Connecticut Awning & Blind, working in hybrid hands-on service and sales role to ensure work quality, timeliness, and overall customer satisfaction.

Received special recognition from Decian owner for record-setting, “rock star” sales hunting performance by adding 12 new corporate logos to client roster in eight months.

Collaborated across the Loctec organization to design new products in consultation with customers, resulting in significant sales and profit growth fueled by awareness of and responsiveness to customer needs.

Generated nearly four-times sales volume in 24 months with wholesale building products distributor. Career Experience & High-Value Results

Sales & Service Representative Connecticut Awning & Blind Bethlehem, CT 2010 – Current In this hands-on service and sales role, work with commercial, public sector, and residential customers in the sales, service, installation, and storage of high-end blind and awning systems. Reporting directly to company owner, responsible for developing and enhancing account relationships through proactive, consultative, team-based selling and responsiveness. Working intermittently and seasonally as needed.

Identified by company owner as trusted resource able to manage key accounts and provide exemplary service.

Contributed to company sales growth and roster of long-term client relationships. Sales Representative Advanced Window Systems Berlin, CT 2/2016 – 7/2016 Completed three sales appointments daily, following a structured 90-minute presentation and one-call sales closing strategy to sell windows and doors to residential and commercial customers. Consulted on best products, features and benefits for customers’ needs and budget. Completed financing paperwork and scheduled pre-installation measurement services.

Account Executive Decian Portland, CT 4/2014 – 7/2015 In this hunter sales role, identified and penetrated new accounts for this IT services and support company. Engaged in heavy calling activities to get appointments, provide consultative sales services, and close sales. Engaged in extensive networking activities to accelerate sales growth.

Set company record for new account acquisition by adding 12 corporate contracts in eight months.

Recognized by company principals/partners for sales drive, consistent high-intensity activities, and results. Written acknowledgement stated, “You did an amazing job and helped us achieve success in 2014.”

Met or exceeded all sales and client services expectations. A customer-focused service and sales professional delivering on all operational and financial goals David W. Fitzgerald Page Two 203-***-**** ******@***.*** Career Experience & High-Value Results (Continued) Licensed Insurance Sales Executive The Diversified Companies Bloomfield, NJ 2013 Sold whole life insurance policies in this direct to consumer business model, visiting prospects in their homes.

Doubled sales quotas routinely, achieving weeks of up to five policies sold compared to expectation of two.

Developed reputation among managers for ability to maximize sales leads by delivering strong closing ratio. Outside Sales Representative Jim Waters Corporation Danbury, CT 2010 Sales and customer service professional for this wholesale building products company during challenging recovery period for home building and renovations industry in CT.

Achieved highest sales for specialized product in 2nd quarter of 2010 and consistently met or exceed new credit and COD customer order targets.

Personal Sabbatical 2008 – 2010

Provided round-the-clock healthcare and daily activities support to ill family member. Territory Manager C&S Distributors South Windsor, CT 2004 – 2008 Managed CT-MA-Lower NY State territory for this building products distributor. Engaged in hunting and active account management activities to capture new business and expand relationships with existing customers. Managed accounts to ensure accuracy of orders, resolution of billing and collections issues, and shipping, delivery, and logistics for large sales. Remained with company until its recession-driven closing after 65 years in business.

Grew territory sales from $275K to over $1M in first two years with organization.

Realized and maintained gross margin #1 ranking among 26 Territory Managers. Sales Representative & Product Developer Loctec Corp. Newtown, CT 1997 – 2004 In a consultative role serving manufacturing customers, collaborated on product design to meet custom needs of clients producing furniture, fixtures and other product requiring custom locking mechanisms. Engaged in specification and design, quality and performance testing, and other steps in the development cycle. Negotiated pricing and service level agreements to ensure profit targets were met while meeting needs of client production schedules.

Coordinated complex orders and expedited shipments from overseas manufacturing locations to ensure timeliness of orders to meet customer needs.

Developed extensive client base built on foundation of trust and business partnership. Licensure

Class ‘A’ Commercial Driver’s License (CDL) State of CT License Current Life Insurance Producer License State of CT Ex. 2/2017 Accident & Health Insurance Producer License State of CT Ex. 2/2017 Education

Bachelor of Science, Business Administration Post University Waterbury, CT A customer-focused service and sales professional delivering on all operational and financial goals

Contact this candidate