Marketing Administrative Assistant

Nicolas Lawson

*** ***** *******, *** *********, CA. 94117 Phone: 650-***-**** Email: **********@*****.***

Career Objective

To take a challenging post understanding business change needs. Then to assess the impact of those

changes and capture, analyze and document the requirements. As well as support the communication

and delivery of those requirements with relevant parties.

Applicable Skills

Production support and technical troubleshooting

Workflow Diagrams

SQL and MS Access DBMS

HTML Programming

Diverse experience covering marketing, advertising, and operations

Solid collaboration, facilitation, and negotiation skills

SQL and MS Access DBMS

Work History

MR. ESPRESSO, OAKLAND, CA.

Quality Control Supervisor, (07/2013 – 04/2015)

Initiated market research and finalized findings

Actively participated in data modeling and business modeling

Directed and coordinated marketing activities and policies to promote products and services

Evaluated vendors for both cost and efficiency

KNUTSEN COFFEES, LTD.

Administrative Assistant, (04/2009 – 07/2012)

Coordinated and participated in promotional activities and trade show

Using MailChimp and Constant Contact, developed and implemented campaigns for email, online advertising, search engines and direct mail

Tracked customer interactions using Insightly and Zoho CRM software

Defined and tracked campaign effectiveness and adjusted strategies accordingly

Education

UC BERKELEY EXTENSION

Certificate: Business Analysis

Coursework in resource management

Experience with MS Project

Studied elicitation, requirements management, and communication

3.0 G.P.A.

Coursework in solution assessment and validation

San Francisco State University

Bachelor’s of Science: Business Administration / Marketing

Coursework in MS Office: Access, Excel, PowerPoint, Word

Experience in SQL

Developed marketing and business plans

Prepared cash flow statements, income statements, and balance sheets

Internship

Specialty Coffee Association of America: Social Media Marketing Intern (01/2013 – 09/2013)

Contributed to the creation of the SCAA mobile application

Developed HTML mobile app content

Lead mobile app launch team at SCAA convention

Increased marketing effectiveness by sourcing new opportunities and tweaking key words

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