Customer Service Representative

Peggy Savage

**** ***** *******

***********@*****.***

Job Objective

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Hands on, personable, reliable and analytical. Extensive track record in service-driven field with consistent results.

Areas of Expertise:

-Skilled multi-tasker

-Focused on customer satisfaction

-Persuasive

-Conflict resolution techniques

-Client relations specialist

-Meticulous attention to detail

Experience

Product Promotion

Up-sold products and motivated customers to upgrade current product plans.Product Promotion

Up-sold products and motivated customers to upgrade current product plans.Telephone Service

Professionally processed 50+ calls per day, providing information and service to ensure customer satisfaction.

Assisted customers over the phone regarding billing, explaining features of products, solving problems with service and dispatching technicians on work orders. .

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