Paul R. Dolan

Conway, Arkansas *****

501-***-**** acv2bx@r.postjobfree.com

Background reflects over 10 years of experience in the transportation industry. Expertise in driver management.

Increasing efficiency and customer satisfaction by developing effective logistics plans and ensuring on-time loading and

unloading. A track record of maximizing driver productivity through effective supervision, motivation, coaching and

corrective actions. Fostered and grew relationships with current customers and prospected and secured new customers

which increased sales revenue. In depth knowledge and extensive experience with DOT compliance and regulatory

issues.

Work History

Bulk Transportation Company

Little Rock, AR 06/15 to 04/16

Operations Supervisor

Coordinated customer orders/dispatched a combination of 24 shuttle, local, regional and over the road drivers.

Developed and implemented a safety awareness program for all drivers

Responsible for all drivers to be in D.O.T. compliance. Took corrective action when D.O.T regulations were

violated from verbal warning leading up to and including termination.

Gave recognition for outstanding customer service and safe driving performance

Prepared and processed accessorial (lumper chargers, stop-offs, and per diem, etc.)

Driver payroll

Customer billing

Tracked and traced moving containers from pick-up and delivery to rail.

Navajo Trucking

Russellville, AR. 10/13 to 06/15

I safely led a fleet of 35 company drivers. I was tasked with building the board from 0 drivers to a high of 35 within 5

months time. During that time, I lost 4 drivers 2 of which falsified information on their driver application and were let

go. Two found different jobs with more home time. Navajo is a refrigerated carrier primarily and most product is

extremely time sensitive. Monitoring specific loads such as meat loads was crucial due to the strict appointment times

that had to be met. I carefully planned and assigned drivers to the correct loads for on time pick-up and delivery based

on hours of service and location. My attention to detail an d ability to work in a fast paced and sometimes stressful

and ever changing environment played a key role in my overall successful daily performance.

Initiated daily messages about safety issues as safety is priority

Approved drivers pay and expenses before sending to payroll.

Quick and precise communication was necessary when problems would arise as many of my coworkers were in

Denver.

Set up relays when needed to make certain of on time delivery

Responded to drivers needs and questions via Qualcomm.

Assisting with payroll issues (authorizing trip expenses, setting up vacation pay, processing forms to correct

payroll problems, etc.).

Focused on driver retention.

Processed HR forms such as leave of absence or termination of employment.

Monitored drivers Hours of Service (logging) for DOT compliance and made sure all regulatory issues were

taken care of prior to time expiring

Utilized management tools to effectively track equipment throughout the system. Read and promptly responded to

driver messages.

Oakley Trucking

N. Little Rock, AR

Fleet Manager 09/06 to 05/12

I safely managed and led a fleet of forty OTR, regional and local owner operators in a fast paced and detailed oriented

work environment. I was responsible for keeping my fleet of drivers compliant within DOT regulations.

Assigned drivers to the correct loads to make certain of on time pickups and deliveries.

Consistently stayed in contact with customers to ensure quality service and repeat business.

Solicited, quoted and negotiated freight rates on a daily basis in the U.S. and Canada and broadened our

customer base.

Routinely made site visits to assigned accounts. I resolved customer service issues swiftly.

Reviewed and approved drivers settlements including reimbursable expenses.

Recruited and retained drivers. I performed collections on past due invoices.

In 2011 I generated over two million dollars in revenue and maintained over 33 % profit.

Union Pacific Rail Road

Pine Bluff, AR

Conductor-Foreman 10/98 to 04/05

Supervised crews on a freight train and coordinated switch engine crews. Placed cars to facilitate loading and unloading

and the makeup and breakdown of trains in a rail yard, industrial plant or similar locations. Ensured compliance with all

train orders, signals, and railroad rules and regulations for safety, operations and the Federal Railroad Administration.

Worked with customers to ensure accurate movement and placement of cars.

Software Skills

TMS, TMW, AS/400, PC Miler, Qualcomm, Omnitrac, Microsoft Office Software and GPS software.

Education

Nebraska Wesleyan University Studied Business Management

Millard South High School High School Diploma Omaha, NE

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