Assistant Customer Service

Lydia Rodríguez

**** ******* *****, *** ****

Tallahassee, Florida 32309

Cell: 850-***-****

Home: 850-***-****

Email: ************@*****.***

OBJECTIVE

I would like to work for a company that will enhance the skills and provide the opportunity for personal and professional growth opportunities

EXPERIENCES:

12/15 – present Hopewell Home Health Care, Tallahassee, Florida

Certified Home Health Aide

• Duties included caring for patient’s personal needs

• Accompanied patients to various medical appointments

• Took vital signs

• Prepared meals for my patients

• Helped assist them with their everyday personal care hygiene.

3/09- 7/2012 Our Place School, Staten Island, NY

Teacher’s Assistant

Assisting the teacher with children, ages 3 to 5, that have special needs.

I helped teach them how read the alphabet. The colors, numbers, etc. Its

10/06-3/07 Department of Buildings, Staten Island, NY

Data Entry Clerk

• Input information into customized database

• Filed and retrieved documents

10/04-1/06 New York & Company, Staten Island, NY

Sales Associate

• Assisted customers with sale selections

• Organized store merchandise on shelves

• Excellent customer services,

9/02-3/03 Patient Care, Inc., Staten Island, NY

Certified Home Health Aide

• Duties included caring for patient’s personal needs

• Took vital signs

• Accompanied patients to various medical appointments

10/99-8/00 Gap Incorporated, New York, NY

Sales/Cashier

• Assisted customers with selecting styles, sized, colors in clothing

• Recruited new employees

1990-1999 Homemaker

3/85-10/90 Citibank, New York, NY

Administrative Assistant

• Assistant to Vice President (VP) and six Assistant Managers in the Marketing Department (MD)

• Typed letters, reports presentations and statistical reports.

• Answered multiple phone lines for the Department

• Set up weekly timesheets for the payroll department

• Performed heavy administrative duties for entire MD

• Ordered supplies and scheduled appointments the for the VP

• Made travel arrangements for the VP and Assistant Mangers.

SKILLS Medical Assistant, Computer Applications, Certified Home-Health Aide,

Teacher Aide Certified, Word Processing, Data Entry and Excellent Customer Service.

EDUCATION

9/03-6/05 Willisley Institute, Inc. Staten Island, NY

Medical Assistant Certificate

8/03-9/03 Patient Care, Inc. Staten Island, NY

Home Health Aide Certificate

Patient Care Aide Certificate

7/82 - 6/84 Berkeley College, New York, NY

Associate Diploma

9/78 – 6/82 Cathedral High School, New York, NY

Obtained Diploma

REFERENCES: Furnished upon request.

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