Customer Service Quality Control

Karie Byer

Production Supervisor

Belleville, MI 48111

**********@*****.*** - 734-***-****

Experienced Production Supervisor with a strong background in industrial direct labor supervision. 3+ years supervisory experience.

Authorized to work in the US for any employer

WORK EXPERIENCE

Production Supervisor

Bayloff Stamped Products - Belleville, MI - August 2012 to June 2016 Communicating job expectations, Managed 30+ team member, coordinate, counseling, disciplining employees, scheduling, plex, excel, producing management reports on production, motivating team, quality control, inspection on product, Operated PC-DMIS portable cmm with scanning, promote safe and clean environment, enforcing policies and

procedures.

Secretary

RGM Expediting LLC - Belleville, MI - February 2008 to July 2011 Describe products to customers and accurately explained details and care of merchandise, Assisted customers in person and via telephone, Training new employees by providing knowledge of specific tasks and policies, Ensured

superior customer experience by addressing customer concerns, Interacted with customers and retail buyers to follow up on shipping statuses and expedited orders, Provided effective communication and customer service support to the sale,

marketing and administrative teams on a daily basis. EDUCATION

Thomas J Anderson High School - Southgate, MI

1990 to 1994

CERTIFICATIONS

Leadership Simulcast

PC-DMIS Portable WIth Scanning

OSHA Bloodborne Pathogens Training

CRP

ADDITIONAL INFORMATION

Communicating job expectations

Quality control

Troubleshooting

Managing large crews

Employee productivity reports

Solid communication skills

Strong organizational skills

Strong work ethic

Timely project completion

Operated PC-DMIS Portable CMM

Operated Forklift

Knowledge of mig and tig welding

Promoted safe and clean environment

Contact this candidate