Customer service

Objective

Looking for position where my experience in the profession, customer centric attitude and keen eye for quality will provide the establishment a cutting edge over competitors. I feel my excellent customer service skills, being fluent in two languages and outgoing personality would be a great asset to any company and its clientele.

Experience

RPM: Dance Music Marketing June 2013 – Current

In charge of Hospitality of events sent to work at a wide variety of venues and social functions to create a warm and inviting atmosphere for guests. Greet and direct guests upon arrival, providing them with information they need mingling among the crowd to make sure the event is on track and people are enjoying themselves. The office is located in Manhattan, NY.

ParaDocs, Worldwide Medical Service September 2014 – Current

Employed as an Ambassador. Roaming specific areas in large scale events and productions around the world interacting with guests. To observe guests for any signs of distress and serves as a support measure to both the medical and security teams already in place. The office is located in Queens, NY.

Sora Sushi Bar March 2013 – April 2014

Employed as a server, bartender and cashier. Responsible for food inventory, drink inventory and customer services. I had an excellent rapport with the customers. The bar was located at the Newark –Liberty Airport which led to some very busy shift.

Value plus Pharmacy July 2011 – August 2012

Employed as a cashier Duties and responsibilities included filing prescriptions, entering patient’s data in computer system calling insurance companies for verification of patients. Provide advice for non-prescription medications, assisting pharmacy staff. The Pharmacy is located in Newark, NJ.

Education

Essex County College – Newark, NJ June 2009 – December 2010

I studied at the Essex County Community College after I graduated from High School in 2009.

Gallery Institution, Inc. – Aguadilla, PR September 2009

I am a Graduate of the Gallery Institution Inc. class of 2009.

Skills

I am responsible and reliable with strong organizational skills. I am able to work without supervision independently or in a group setting. I am a quick learner with excellent people skills. Effective at multitasking and thrive in a fast-paced environment. I have the ability to communicate effectively with management and customers alike and I am fluent in English and Spanish.

Contact this candidate