Data Entry, Powerpoint, Excell Spreadsheet, Mircosoft Office
Resume:
DORSEY M. KELLEY
Chicago, IL 60619
Home Phone: 773-***-****
Cell Phone: 872-***-****
Email Address: **********@*****.***
SUMMARY OF QUALIFICATIONS
Over 27 years of experience working in her Secretarial field.
Worked in the Tax field for 17 years as a Tax Professional.
Self-motivated individual with the ability to adapt to change.
Ability to form strong customer /client relationships.
Punctual and reliable individual.
WORK EXPERIENCE
H&R BLOCK Chicago, Illinois 12/98-4/2016
Job Title Seasonal Tax Preparer
Prepared tax returns for clients.
Electronically filed tax returns to IRS.
Answered tax questions.
Assisted with end of day procedures.
Mentored first year Tax Preparers.
Reconciled bank deposits and petty cash.
TREATMENT ALTERNATIVE FOR SAFE COMMUNITIES (TASC) 5/97-6/2012
Chicago, Illinois
Job Title: Secretary
Typed correspondence and prepared monthly reports.
Entered clients’ information into in-house software program
Operated multi-line phone system
Triage calls to appropriate Staff
Provided Customer service to the Public.
Officer Manager 8/94 -5-97
Typed correspondence and prepared monthly reports.
Assisted Supervisor with compiling and writing reports
Submitted confidential information to Judges, Attorneys and clients upon request.
Provided Customer service to the Public.
Bookkeeper 3/86-11/86
Maintained accounts receivable and accounts payable books
repared check vouchers for bill payment.
Assisted with preparing checks for payment.
Assisted Controller as needed.
Job Title: Secretary 5/85-3/86
Scheduled appointments for clients and Customers.
Prepared client’s medical paperwork for physical examinations.
Operate multi-line phone system
Triage calls to appropriate Staff
Provided customer service to Staff and he Public.
COMPUTER SKILLS
Word Perfect, Microsoft Office Word 2013, Excel, Power Point
Typing 50 pm
EDUCATION
Arkansas State University (ASU)
BS Accounting 1981
H&R Block, Chicago, Illinois
Certificate of Completion for Tax Preparation, 1997-1998
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