Reporting/Analysis Admin Sales and Customer service

Gregory Pozo

*** ******* ******, *****, ** *****.

Phone: 347-***-****. Email: *********@*******.***

Skills

Proficient in MS Word, Excel, Outlook, PowerPoint, Internet Explorer, Mac OSX

Fluent in Spanish.

Experience

All County Sewer & Drain, Sewer and Drain Cleaning Service

Bronx, NY 3/2015-12/2015

Collections Coordinator

Place collection calls and follow-ups on unpaid/skipped invoices.

Arrange payment plans with delinquent account holders.

Accept Credit Card Payments through telephone using Authorize.net

Investigate and adjust incorrect charges or possible work that fell under the 30 day Guarantee.

Mailed or emailed monthly statements

Citi Habitats, Real Estate Brokerage

New York, NY 7/2014-12/2014

Licensed Real Estate Salesperson

Assist Buyers, Sellers, and Renters in New York City

Show apartments, as well photograph and advertise apartments on the web.

Roland Foods, Importer/Exporter of quality specialty foods.

New York, NY 8/2008-7/2014

Rebate and Reporting/Analysis Coordinator

Run monthly and quarterly rebates for the large national distributor accounts.

Apply allowances and credits according to sales contracts/agreements and the national account sales rebate program.

Withhold rebate payments/credits on delinquent accounts.

Credit/Collections Coordinator

Place collection calls and follow-ups on unpaid/skipped invoices.

Investigate and adjust incorrect credit charges.

Record extensions of credit on delinquent accounts

Administrative Duties

File and scan invoices and other documents.

Out of Office errands such as authenticate documents at several Consulates; Nicaraguan, Guatemala, etc.

Maintain inventory of office supplies.

Covered the Front Desk on receptionist’s vacation and sick days: screened calls to direct to the proper department.

Mail Clerk responsibilities; processing of inbound/outbound mail and parcels.

The Read Foundation,

Bronx, NY 11/2006 – 5/2007

Volunteer Reading Tutor

Tutor kindergarten children on English pronunciation and eventually to read.

Assist with homework after the tutoring session.

Education

LaGuardia Community College

Long Island City, NY

Major: Liberal Arts: Social Sciences and Humanities

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