Administrative Assistant Office

PRISCILLA MARCH

**** ******* ****** #**, *** York, NY 10037

*********@*****.*** 917-***-****

SUMMARY: Administration Assistant with strong computer skills of database management, Microsoft, Excel, Machine transcription Visio Multitask and determined Leadership skills

EDUCATION

Long Island Business Institute, Associate’s Degree in Office Technology

DeVry College of New York, Bachelor’s Degree in Technical Management

Grace Institute, Administrative Professional Certificate March 2016- August 2016

Coursework in Microsoft Office Suite, Office Management, Critical Thinking, and Effective Communication

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook

ADMINISTRATIVE EXPERIENCE

Grace Institute, Manhattan, NY March 2016-August 2016

Internship

Organized files, created spreadsheet in Excel,

Entered Information into salesforce

Contacted Temp Agencies to identify prospective employment opportunities

ChaRosa Foundation, Queens, NY June 2003 – November 2004

Administrative Assistant

Provided administrative support to management, facilitating office operations and ensuring an organized work environment; answered a high volume of inbound telephone calls, transcribed accurate messages, and routed calls

Received and processed billing and payroll data into database; performed data entry efficiently and accurately

Scheduled participants for programmatic services and processed payments; utilized Excel spreadsheets to track daily activities

Managed youth participating in Summer Youth Employment Program (SYEP); collaborated with various companies to place youth into appropriate programs; supervised programmatic service to Summer Youth Employment Program

ADDITIONAL EXPERIENCE

NYC Dept. of Parks and Recreation, New York, NY June 2015 – December 2015

Maintenance Worker

Prepared and graded terrain, applied fertilizers, seeded and sodded lawns; transplanted shrubs and plants; used manual and power operated equipment

Performed exterior maintenance duties throughout several parks and playgrounds; ensured the cleanliness and safety standards were in compliance with NYC rules and regulations

Airway Cleaner LLC (JFK Airport), Jamaica, NY October 2012 – August 2014

Aircraft Lead Cleaner

Worked alongside supervisor to lead a crew of 10 workers in maintaining and cleaning aircraft

Cleaned and polished components which were removed for repair; replenished lavatory supplies, magazines, and other passenger conveniences

Partners and Care, New York, NY March 2009 – February 2013

Home Health Aid

Worked with Nursing Supervisor, clients, therapists, and agency staff to tend to patients in residential settings

Forged trustworthy relationships with clients, friends, family members and colleagues

Exhibited strong communication skills when collaborating with other care team members

Assessed client abilities and offered care recommendations; assisted clients with physical activities which improved client mobility; assisted with feedings, dressing, dispensing medications, and running errands

Attended and participated in meetings while providing feedback and recommendations

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