Customer Service Technician

ALEX CHAPMAN

**** ********* *****, ******, ***** 77373 ********@*****.*** 936-***-****

OBJECTIVE

Seeking position of Fire Alarm Technician in fast-paced environment that allows me to make use of my installation skills, and fire alarm systems knowledge as well as develop my work experience.

SKILLS & ABILITIES

Ability to install home security systems, inspect stock, install safety and fire alarm devices. Experience installing low voltage cable in schools. Customer service satisfaction and interaction. Experience driving company vehicles to and from worksite.

EXPERIENCE

RESIDENTIAL ALARMS TECHNICIAN - ONEOATH/ENDEAVOR TELECOM HOUSTON, TX

OCTOBER 2015 TO JULY 2016

Contracted home security installer performing work for ATT home security product Digital Life. Inspected and maintained stock. Completed home security installations with various programs and accounts through ATT software on IPAD. Properly installed all life and fire safety devices including smoke detectors, motion detectors, alarm sirens. Installed and connected video cameras, and other lifestyle automation devices inside home based on customer request. Educated customers on how to use the system, as well as test system upon completion and verify satisfaction with the homeowner. Complete inventory reports and work orders after completion of each order.

CABLE TECHNICIAN - MCA COMMUNICATIONS, HOUSTON, TX

JUNE 2015 TO OCTOBER 2015

Installed low voltage cable infrastructure from CAT5e, Cat6 and fiber optic cables in schools for surrounding districts. Basic skills and knowledge of hand tools, electric, and power tools required. Comply with all employer standards to complete projects as scheduled while representing company policies and safety regulations. Adhere to all school district rules and guidelines while on school property.

DELIVERY DRIVER/LINE COOK - CORNER BAKERY CAFÉ, THE WOOLDANDS, TX

JANUARY 2015 TO JUNE 2015

Member of the catering team, assisted calling customers with catering menus that meet their specific needs and occasions. Assisted in assembling all catering orders, staging delivery vans, and delivering and setting up orders. Produced fresh menu items, in an efficient manner in a team based environment. Maintain work area and kitchen.

LOW VOLTAGE CABLE INSTALLER - WHITE COMPANY, HOUSTON, TX

JANUARY 2014 TO JUNE 2014

Worked commercial projects from initial conception to occupancy. Installed low voltage cable in new construction hospitals for nurse call systems. Ensure compliance with local building codes and permit requirements. Observed safety regulations. Installed audio and visual devices.

Education

High School Diploma – Oak Ridge High School Class of 2010, Oak Ridge, TX

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