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Manager General

Location:
Kissimmee, FL
Posted:
May 26, 2016

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Resume:

May ****- April **** Dave and Busters Entertainment Facility

Charlotte, NC

General Manager

Increased Revenue from 9.8 million to 11 million in overall annual revenue.

Currently managing a staff of 137 people to include gametechs, servers, kitchen staff and front desk personnel.

Raised service level scores from last in the company to a respectable 42nd out of 77 stores.

Salesmanship Scorecard (overall sales categories amongstservice staff) rose to 36th from 69th over the last fiscal year.

January 2012- April 2014 Ruth’s Chris Steakhouse

Las Vegas, NV

Opening General Manager

Responsible for the entire operation of the restaurant to include scheduling, training and ordering.

Managing a staff of 115 to include service staff, bar staff and culinary team.

Annual Revenue of 12 million plus.

#1 rank in service scores and profit for all Caesars Entertainment steakhouses.

#1 franchise in profit for the Ruth’s Chris Corporation.

Nov. 2010- January 2012 Sugar Factory American Brasserie Restaurant/Paris

Las Vegas, NV

Operations Manager

Responsible for the Overall operation of the American Brasserie Restaurant, Chocolate lounge and Chateau Beer Garden- (24-26 million annual revenue)

Insure guest satisfaction and operation profitability goals are met on a daily basis.

Insure Celebrity guest events are delivered to service guidelines and standards.

Food and Beverage Director Hilton Hotels-2002-2004, Assistant General Manager Hilton Hotels-2004-2008, Rio Hotel-Restaurant Manager 2008-2010, Renata Casino F&B Manager 2008-2010



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