Marla Marie Lovell, SHRM-SCP, PHR, MPA

Dallas/Ft. Worth

515-***-****

www.linkedin.com/in/marlalovell1

acuxwr@r.postjobfree.com

SUMMARY:

Human Resource Professional with 8 years of experience in identifying

methods for improving staff and organizational behavior; balancing the

needs to the business with the needs of the employee. Seasoned Professional

with ten years of corporate world experience in producing results,

accurately performing challenging tasks and exhibiting problem-solving

leadership with written and spoken communication.

SKILLS/EXPERTISE:

Employee Relations Client Relationships Compensation and

Benefits Career Advancement Coaching Process

Improvement Lean Principles of Management Six

Sigma Communications Acquisitions &

Depositions Managerial Organizational Training & Development

ACCOMPLISHMENTS:

V Led teams and projects assisting in research, project implementation

and solutions resulting in a more efficient organization structure,

creation of a Loan program for GE customers and the development of a

New Hire training program for GE Capital Portfolio Services

V Cultivated and implemented 7 Simplean Projects at GE Capital, using

Six Sigma principals, resulting in $5M saving on customer interface

programs, simplification of the systems, timely automatic refunds to

customers and a 50% quicker turnaround time presenting offer letters

to potential candidates

V Co-Creator of the National 2012 Donate Life America Colors Initiative,

lead a team of 50 volunteers across 50 states for the implementation

of the "National Donate Life Blue and Green Day" which is celebrated

in April each year resulting in increased organ, eye and tissue

donation awareness across the United States.

WORK HISTORY:

November 2015 - Present Human Resource Business Advisor for Acosta, Irving,

Texas

. Own Samsung Channel Market HR Initiatives supporting over 3000

employees and a $150M contract; managing the co-employment business

model with Business Unit Leader and Samsung HR

. Champion Employee Relations for the 3000 employees on the Samsung Team

and the 250 corporate employees including conducting investigations,

conflict resolution, managing unemployment claims, EEOC claims, DOL

claims and annual review process; proactively minimizes legal risk by

ensuring compliance with federal and state regulations and company

policy including benefits, FMLA, AAP, screening of a potential

employee and training

. Participate in the recruiting process by screening resumes,

interviewing and working with hiring managers to select the most

qualified candidate that fits the organization's culture resulting in

a 95% staffing rate

. A key partner in talent development and organizational succession

planning creating an extensive knowledge management system and a deep

domain expertise among the staff

. Guide management and employees through organizational development and

change management initiatives including organization design and

development

. Administers compensation processes for the designated function(s)

within guidelines and/or partners with COE on the recommendation of

alternatives to meet business needs

. Proactively drive employee engagement by conducting touch-base

meetings, round tables, 360 surveys and one-one's to determine

opportunities to increase employee productivity and satisfaction

. Collaborate with other HR Business Partners to ensure HR initiatives

are aligned with Business strategy and to create consistency and

cultural sensitivity

February 2013- November 2015 Human Resource Specialist for GE Capital,

Irving, Texas

. Supported a 18 member HR Organization by researching, resolving and

ensuring successful closure of issues within 24 hours, focusing on

100% transaction accuracy rate and staffing of open positions

. Built and preserved relationship to operate as the liaison between HR

Management, 350 management employees and 3000 plus employees and 80

employees in Key Leadership to deploy HR policies and programs

including staffing, Ombuds issues, goal setting, training/development,

performance management and day-to-day employee matters

. Championed OFCCP compliance, including EEO1 and AAP reporting for 7

sites resulting in accurate, analytical data showing GE Capital's

achievement of diversity goals

. Designed, implemented and aligned HR Strategies by proactively sharing

business results and context with HR team, developing and maintaining

a broad base business acumen and using technology to generate

insightful analytics

. Created and maintained critical data for the disposition of GE

Capital's Distribution Segment and the Risk organization in 2015

resulting in a comprehensive Deal Room

. Worked with the GE Compensation and Benefits COE to evaluate and

administer bonus and incentive payments, assisted employees concerning

layoff benefits and aided employees through the FMLA process

February 2012 - December 2014: Owner and Founder of Marla Lovell Consulting

. Served as a consultant for 50 plus small businesses, 2 non-profits and

25 individuals in seeing, reaching and maximizing their potential

including the formation of infrastructure and organizational

development by updating and/or creation of HR policies, designing a

marketing and public relations plan and executing policies and

procedures that resulted excellent new hires, effective execution of

plans and a more well-balanced employee base.

. Co-led in the development and execution of the Mission, Vision and

Values that drove companies to the creation of short-term goals, long-

term goals and resulted in employees embracing the company's desired

culture

. Enhanced Leadership Skills by providing one on one coaching for all

levels of the organization resulting in the execution of their skills,

strengths and development opportunities

August 2009 - August 2012: Donor Development & Public Relations Coordinator

for UIHC, Iowa City, Iowa

. Provided education on Organ, Ocular and Tissue donation for 51

Hospitals, 100 Hospices, 15 Medical Examiners, Medical Professionals

designing and implementing strategic policies to ensure that Federal

guidelines were meet and exceeded

. Created and maintained a Public Relations and Marketing plan reaching

all Iowa hospitals, medical professionals and the general public

through social media, quarterly newsletters, speaking engagements, and

creation of ads and videos resulting in increased awareness of Organ,

Eye and Tissue Donation

OTHER EXPERIENCE:

HR Manager, Business Manager/F&I Manager, Eckland Motors Inc. Keokuk, IA

. Managed all HR and Public Relations functions including the design and

implementation of an Employee Handbook which included the facilitation

of company benefits and governmental regulations

. Designed, implemented and facilitated training on company policies and

procedures along with providing one-one on training.

EDUCATION:

Masters in Public Administration

Drake University Overall GPA: 3.72

Concentration: Executive Development, Leadership Development and Human

Resources

Bachelor of Arts in History - Teacher Certification

Western Illinois University: Macomb, Illinois Overall GAP 3.239

Major: History/Secondary Education Minor: Political Science

Memberships:

Pi Alpha Alpha National Honor Society April 2007 - present

American Society of Public Administrators - member since 2007

Society for Human Resource Management - membership ID 01694334

CERTIFICATION:

Professional in Human Resources from HR Certification Institute

Certification: 600***********

SHRM Senior Certified Professional from SHRM

Certification: SHRMAPP19114

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