Jarred D. Pretzer

989-***-**** acuxwk@r.postjobfree.com 4906 Universal Dr. Midland,

Michigan, 48640

Objective: To pursue educational and employment opportunities in the

Advertising and Marketing field

EDUCATION

Northwood University Graduate

2012 - 2016

. Bachelor of Business Administration - Advertising and Marketing

Management Major

. Graduated - May 2016

. Northwood University Freedom Scholarship

. Order of Omega- Top 3% GPA in Greek Life at Northwood University

EXPERIENCE

Service Professional

February 2013 - April 2016

Olive Garden, Midland, Michigan

. Selecting highly-skilled, service-oriented, and hospitality-focused

service team members

. Ensuring service team builds connections with guests, makes great

suggestions, and provides strong teamwork

. Managing the monthly beverage inventory process and completing

weekly liquor, beer, and wine orders

. Writing and delivering performance reviews and performance

counseling in a timely manner

Customer Service

December 2011 - May 2012

Brentwood, Caro, Michigan

. Aided customers in finding shoes and bowling balls in a timely

manner.

. Accurately kept a balanced cash drawer to maximize company profit.

. Organized conference rooms to ensure customer satisfaction.

Redemption Clerk

July 2011 - January 2012

Bavarian Inn Lodge, Frankenmuth, Michigan

. Politely assisted customers in redeeming tickets and prizes.

. Assisted impatient customers to ensure customer satisfaction.

LEADERSHIP

Alpha Sigma Phi Fraternity - Zeta Zeta Chapter

. Secretary (2015), Burns Institute - Educational conference for

new members (January 2012)

Northwood University International Auto Show (NUIAS)

. Largest outdoor new car auto show in North America with 50,000+

attendees. Planned and executed entirely by students (October

2012)

Co-Captain - Team Motorsports

Professional Customer Service Certification - (July 2012)

Rake-A-Difference - (2012-2015)

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