ALTHEA MC KENZIE ROBINSON
*** ******** ***. # **, ********, New York 11239 H: 347-***-**** C: 917-***-**** acuut1@r.postjobfree.com Performance oriented individual, well known to be responsible, dependable, dedicated and a productive achiever. Seeking a position that provides advancement and personal growth. I have a positive attitude and willingness to give 150 % which makes me a valuable asset to any Organization that employs me. I believe in excellence and always dedicated myself, my talents and my creative abilities to assure the successful accomplishment of any endeavor that I undertake. I assure you that I can successfully fulfill and obligations require by your Organization.
Expertise in crisis intervention techniques
Daily living activities educator
Skilled in intake interviewing
Case management proficiency
Day treatment professional
PTSD specialist
Facilitator of Domestic Violence Awareness
Education Group
Culturally sensitive
Trained in indicators of child abuse
Adept at treatment and discharge planning
Knowledge of juvenile justice system
Anxiety disorder expertise
Adult corrections expertise
Adept at conflict resolution
Substance Abuse / Mental Health / Case Manager, 01/2007 to 10/2014 Volunteers of America- Greater New York – New York City, NY Observed and monitored client behavior and responses to treatment. Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions. Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Connected clients with community service and resource agencies. Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources and group home placements. Senior Mental Health Worker, 09/2009 to 02/2011
Holliswood Hospital – Queens Village, NY
Maintained a caseload of more than 20 veterans with mental health issues Displayed sensitivity to the cultural and linguistic needs of the clients and families served. Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
Presented case history material to review and discussion with other staff members. Involved clients' family members in planning social service programs. Offered and documented treatment consent forms in patient health records. Case Manager, 01/2000 to 01/2007
Bowery Residents' Committee – New York City, NY
Involved clients' family members in planning social service programs. Offered and documented treatment consent forms in patient health records. Offered expert testimony for legal consultations and court hearings. Frequently testified as an expert witness in juvenile transfer cases. Mediated conflicts within families to clarify and resolve underlying issues. Ran a residential treatment center for adolescents with addiction and abuse pathology. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
MBA: Business Administration, Current
St. Joseph's College - Brooklyn, New York
Bachelor of Science: Community Health/Human Services, 2006 St. Joseph's College - Brooklyn, New York
Completed Volunteers of America Leadership Academy 2014. Employee of the year 2013, 2010, 2009, 2008.
EDUCATION
ACCOMPLISHMENTS