William R. Thomas

**** ******* ***

Soddy Daisy, TN. 37379

423-***-**** acupdt@r.postjobfree.com

PROFESSIONAL SUMMARY

A “hands-on” program/project manager with over 15 years demonstrated executive success in business management and technology planning, projects, programs and execution to support strategic business objectives. Recognized for enterprise technology implementations (internal and external customers) their standards, processes, analyses, applications and strategic initiatives that generate multi-million dollar impacts, increase revenue and reduce costs on an international scale. Proven track record of transforming low value, disparate groups into high value teams, strategically focused organizations through vision-inspired leadership. An accomplished visionary with strategy experience in Data driven environments: Distribution, Electronics, Manufacturing, Logistics, SCM, Global Business Systems (ie; SAP, Oracle R12 ERP), IT Infrastructure, Governance, PMO, 3PL, Mergers and Acquisitions (M&A) and P&L management in startup, growth and mature organizations.

Strategic Business Planning

Enterprise Infrastructure Design

Extensive Project Management experience

PMO Centers of Excellence (COE) set-up

Strategic Technology Planning

ERP (Oracle R12) Subject Matter Expert

Portfolio Management & Planning expertise

Budget & Financial Responsibilities

Manufacturing, Logistics, Warehousing

Information & Communications Systems (IC&S)

PROFESSIONAL EXPERIENCE

Tennessee Valley Authority, Chattanooga/Knoxville, TN

IT Principle Consultant - Information Technology

As an IT Principle with the Tennessee Valley Authority, I am responsible for the implementation of high value, multi-year, complex, regionally diverse projects and programs over $70mm. Also I have oversight of numerous projects and responsible for the development of, integration of and solution of major projects across the enterprise utilizing TFS, MS SharePoint, MS Enterprise Server and Project Web Apps.

Define, conceptualize and initiate the IT PMO “Road to Excellence” bringing the current IT PMO further along the IT maturity level scale.

Start two major IT multi-year projects with costs average $45million

Mentor and provide guidance to subordinate project managers ensuring retention, growth and personal PM growth and TVA success..

Fed Ex/Genco Logistics, Lebanon, TN 04/2013 – 06/15

Senior Manager, Information Technology

As the Senior Manager, Information Technology (Program & Portfolio Management) with company oriented goals and business objectives that include all front end, two-level customer oriented responsibilities that encompass 3 Tennessee sites, one Canada and one facility in Ohio. Working very closely with our external customers Dell and Hewlett Packard as well as our internal Operations customers, ensure that our multiple systems interface on a 24/7 365 basis. I am responsible for New Product Engineering (across numerous platforms), ERP, Customer Service Support (Help Desk), Level Two support, Business Analyses, Project Management Office, Continuous Improvement,

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Project/Program Management, Business Analyses and proprietary and commercial ERP (Warehousing, Logistics and Reverse Logistics) systems. Major accomplishments and processes

Define and implement a Shared Service Organization (SSO)

Start two new lines of business with two external customers

Define metrics and help/service desk for the Front Office IT delivery.

Manage IT processes with joint venture partners utilizing Enterprise Servers and PWA

Enhance proprietary WMS

Define data solutions for Business Intelligence.

Propex Global LLc Chattanooga, TN 03/2012-11/2012

Executive Director – Global Information Technology

As the senior IT person globally and reporting to the CFO, I have the responsibility for all of the

company’s internal technology requirements and partner with internal and external customers to

create value-added supply chain solutions and operational synergy that effect top line revenue and bottom line EBITDA in a global environment. I provide leadership to all information technology initiatives, company programs and large IT business activities, and responsible for planning, designing, implementing, and exerting strategic control over existing and new technologies. Along with strong partnering with business and functional operational leadership, directing and understand the enterprises current and future needs and opportunities, I...

Identify and implement efficient, cost-effective and scalable Operational and IT solutions.

Plan and manage expense and capital budgets and establish metrics to gauge internal performance and customer service to the rest of the organization.

Manage the current enterprise software and oversee the migration and program/project toward SAP and other ERP (SAP) as well as other business applications.

Work and design business Intelligence reporting and benchmarks, existing systems analytics, and present plans for infrastructure/software application upgrades.

Manage all external IT vendor relations including staffing, product service agreements, and consultative services.

Create a high performance, customer-focused program management within the IT group and instill collaborative project/program approach utilizing MS Enterprise Servers, SharePoint and PWA

Establish business QA, ISO and IT policies, standards, practices and security measures to ensure effective and consistent information processing operations and to safeguard information resources, with appropriate focus on risk management and disaster recovery.

Maintain knowledge of developments in the area of systems and hardware and incorporate new developments into future systems of the corporation.

Redefined IT and its environment while simultaneously managing a physical HQ facility move.

Partner with sales leadership to understand customers supply chain challenges and present the ways in which the business can help address them.

Define and implement ROI and EBITDA driven business/IT strategy and 4 year strategic plan.

FLOWSERVE INC., Irving, TX 02/2010 – 01/2012

Director, Information Technology Projects/Programs

Directed, reviewed, and delivered upon the strategic direction of the Flow Control Divisions Enterprise Business Systems (Oracle and SAP). Conducted assessments of risks, ROI, NPV, and costs. Took the Flowserve strategic direction and moved it from the drawing board to global completion. As a seasoned and certified project and program professional met and exceeded performance indicators to deliver a system that met the needs of the business.

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Ensured SAP, Oracle ERP and 5 other Tier 1&2 and Open Source systems were installed worldwide in the minimum time and within budget. Reduced the time for businesses to maximize profits after installation.

Directed Business Intelligence strategies, implementations and management within the enterprise-wide technology portfolio.

Provided critical business leadership for the organization in the design and implementation of multi-tiered, multi-platform infrastructure, appropriate for the support and the needs of the business.

Act as top tier SME and business analyst improving Oracle R12 – especially WMS, SCM & Inv

Developed track and control departmental budget, inclusive of capital budget strategy as well as developing measurable goals and objectives ensuring performance standards.

Provided guidance, direction, and hands-on experience on data architecture, data analysis, application integration, software testing, systems analysis and design, systems development, troubleshooting, and problem solving on problems of diverse scope and complexity.

Promoted and oversaw strategic relationships between internal IT resources and external entities including vendors and partner organizations in Supply Chain, WMS and Inventory Planning..

Aligned teams to work together to create and support innovation and continuous improvement. Defined budgetary requirements for operations with a broad technological and application landscape.

Supported maintenance, testing, and development of applications in SAP, Oracle, Avante, and other ERP/WMS and legacy systems.

As a Principle/Sr Project Manager utilize MS SharePoint and MS Project Server inviting enterprise collaboration..

CUMMINS GENERATOR TECHNOLOGIES, Stamford, United Kingdom 02/2001–01/ 2010

Residence: Cookeville, TN

Senior IT Manager and Principle Business Analyst, Global Business Systems

As part of my continuing Cummins relationship, I managed multiple interdependent ERP and HR programs leading to business improvement. By business process re-engineering and technology redistribution and upgrades improved profits from reducing overheads and exploiting economies of scale. Researched, analyzed, and directed business intelligence (BI), business infrastructure programs, extended supply chain capabilities, ERP (SAP & Oracle R12) and manufacturing. Extensive international contacts and travel involving coordination, project management, and cultural sensitivities.

Defined and executed business communication plan within all business information systems.

Developed and led strategically oriented portfolio and program management office with the objective of prioritizing and optimizing the resulting value from the portfolio of active projects within the resource capability of the organization.

As an internationally certified project manager, established and maintained project management team cohesiveness, communications, defined and mitigated risks, reporting and cross functional management in a “virtual” and physical environment that ranged over several countries.

Designed, developed, and executed policies and procedures appropriate to the operation of the information system platforms and business use of the systems.

Principle BI manager and data analyst consultant.

With senior level scope, reviewed complexity, held responsibility and oversight for program development with multi-year cycles, business planning, policy setting, decision-making, budget planning and expense control, and performance management of all staff.

Facilitated prioritization, balancing and management of candidate projects to maximize the value of dollars, budget, and resources.

Oversaw and managed the project request intake process; provided "What If" analysis and risk assessment; provided capacity forecast based on workload and resource allocation.

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Ensured confidentiality and compliance with federal and state, and European strict privacy rules

Developed, recruited. and maintained a highly enthused and motivated work force.

Defined and developed budgetary AOP (Annual Operating Plan).

Implemented change management protocol and program management offices.

CUMMINS FILTRATION, INC., Cookeville, TN

Led delivery of best-in-class technology solutions and services to internal (HR & Accounting) and external partners and customers. Developed technology to facilitate a Consigned Inventory Platform with customer as well as other e-commerce (B2B, B2C) solutions and ERP (Oracle)applications.

IT Manager, Strategic Business Information Development

Led the overall design, development, implementation, and execution of project IT activities within the business unit to ensure the effective and lean operations of the business and business systems and technology.

Substantially improved efficiency and reduced cost – in some cases up by 31%.

Directed personnel in 14 U.S. and international countries as well as offshore personnel.

Redesigned, developed, and initiated business efforts towards “world-class” principles, ensuring the “design to cash” process recovered a $1.2M opportunity.

Led cost reduction and project development efforts through Six Sigma analyses resulting in over $670k savings in 1 year in infrastructure realignment

Set the standard, executed and enforced project management methodology, tools, and processes to be used organization wide; established and tracked issues and risk.

Exercised authority to implement established project management standards and processes, and maintained adherence to same.

Worked with leadership to translate project / program opportunities into successful projects / programs.

FEDERAL MOGUL, Smithville, TN 04/1998 – 12/2000

Evaluated multiple logistic organizations and partnered with worldwide corporate leaders to provide strategic direction for business and information technology in an Automotive environment.

IT Business Systems and Forecast Manager

Keeping customer needs forefront, identified, designed, and improved metrics and performance standards for business operations using research, business systems, suppliers and / or customer in order to secure cost savings, new technologies and innovations, and operating efficiencies.

Provided detailed analyses and reporting concerning business processes in regards to raw material costs, procurement, forecasting, intellectual property sales, finished goods inventory, logistics, repetitive and discreet manufacturing processes.

Interfaced with marketing, sales and prominent customers to develop internal forecast models and intelligence about competitors.

Reorganized the 17 “hub and spoke” distribution centers to 4 major distribution centers with saving over $24M expected over 5 years.

ACADEMIC and TECHNICAL EDUCATION

BA, Methodist University - Political Science

PhD, BUISB - Strategic Management of Business, Specialty: IT

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acupdt@r.postjobfree.com: Business, Functional Analyst, E-business Suite and Developer paths in Oracle R11i and R12.

CONSULTING & PUBLICATIONS

Critical Writing: ERP: An International Study of Associated Business Myths, Critical Success Factors and Failures

TECHNICAL AND PROFESSIONAL EDUCATION

PMP, Globally Certified PMI Project Management Professional (PMP # 246257)

SMAC, Scrum Master Accredited Certification (International Scrum Institute Cert # 785***********)

Six Sigma, Six Sigma Trained

Six Sigma, Sponsor Trained

Oracle E-Business Suite (formal training in developer and –E- business Suite)

Lean certification (Cummins) 2004

APICS, Certificates in: Global Supply Chain Management, Master Planning of Resources, Execution and Control of Operations, MRP I and II, Toyota processes

Technical: Familiar with / experienced in: ERP Applications, E-Commerce, B2B, Mobile Supply Chain, Inventory, BOM, Accounting, Finance, Distribution, Purchasing, Sales and Distribution, Manufacturing, Logistics, Transportation and Warehouse Management: being both functional and technically oriented. Expert in various software programs such as MS family (Excel, Word, Access, SharePoint, Enterprise Server and PWA). Familiar with Agile, SDLC, Waterfall, and other project management methodologies. Proficient in legal Discovery and forensic IT review.

oEnvironments: ERP (Oracle, SAP, Rlog, Red Prairie, etc), PAAS, SAAS, Document Management, Disaster Recovery, Financial Systems, Email servers, Business Intelligence, NOC, Help desk, CRM, Cloud Computing, etc.

oProject Methodologies: Waterfall, Agile (Scrum & Lean)

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