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Management Customer Service

Location:
Louisville, KY
Posted:
May 09, 2016

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Resume:

Timothy L. Goodman

**** ******* *****

Louisville, KY 40272

502-***-**** (H) 502-***-**** ©

Goal

To provide an employer with exceptional knowledge and leadership skills in Logistics/Warehousing and Supply operations. A proven leader in managing multi-functional areas while focusing on quality and customer service; mentoring staff in order to increase production control while maintaining safety and focus on company policies and procedures.

Overview

Background in Supply, Logistics and Warehousing. Broad and comprehensive knowledge of theory, principles and methods required to plan, track and execute logistical and supply operations. Extensive knowledge in providing and meeting customer standards. Exemplify business and management concepts involved in strategic planning, resource allocation and human resource modeling Inventory control. Execute a leadership technique in production methods to ensure personnel are fully trained in all company policies and procedures. Efficiently and effectively organize resources available in order to meet cost criteria. Excellent interpersonal skills, oral and written.

Work Experience

SCA Material Coordinator

Computer Science Corporation, Louisville KY

March 2015 - September 2015

Coordinates and expedites flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules or department supervisors' priorities. Reviews production schedules and confers with department supervisors to determine material required or overdue and to locate material. Requisitions material and establishes delivery sequences to departments according to job order priorities and anticipated availability of material. Arranges for in-plant transfer of materials to meet production schedules. Arranges with department supervisors for repair and assembly of material and its transportation to various departments. Examines material delivered to production departments to verify if type specified. Compute amount of material needed for specific job orders, applying knowledge of product and manufacturing processes. Compile report of quantity and type of material on hand. Compile perpetual production records in order to locate material in process of production, using manual or computerized system.

Supply Manager

Akima, LLC

October 2011 - February 2015

Fort Knox Contractor - Logistics Support Services

Manage 69 hourly personnel and three supervisory staff in support of seven (7) operational areas and warehousing within the installation. Review and provide weekly/monthly status reports regarding customer benchmarks and service agreements. Monitor quality assurance standards ensuring personnel and operations are compliant. Responsible for contractual and budgetary obligations; monitor and evaluate budgets throughout all areas of operation. Determine staffing requirements; interview, hire, training of personnel. Possess a strong commitment and interpersonal skills involving cross training of staff in order to fulfill company productivity, quality and bottom line objectives. Motivate, develop and direct personnel in their specific positions to identify strengths/weaknesses, to make improvements and/or take corrective action. Responsible for Safety, OSHA, physical security and property accountability systems. Responsible for key control and inventory control for all physical locations.

Supply/Logistics/Warehouse Supervisor

The Logistics Company, Fort Knox, KY

October 2006 - October 2011

Fort Knox Contractor - Logistics Support Services

Supervise 18 hourly employees in providing support and guidance for seven (7) operational areas of the installation. Packaging, crating and shipments of military assets being shipped national and international via commercial truck, railway and air. Plan, train and provide direction for internal and external personnel in equipment and shipping operations. Certify heavy equipment operators. Responsible for supply inventory of repair parts, weapons, fuel and packaging materials. Establish and manage a property control inventory system for $2.5 million in supplies and materials. Improve material flow through the development of a streamlined logistics process. Coordinate and support troop deployment (transportation), base operation, safety and Material Handling Equipment (MHE). Develop Performance Work Standards as well as internal/external Standard Operating Procedures. Sequence operations to optimize efficiency, maintain high quality work standards, establish deadlines and prioritize work schedules. Prepare and review internal reports, data and forms using Microsoft applications, various web based programs and multiple Government operating systems. Guide others in developing decision making criteria involving costs, benefits, risks and timing.

Supply/Logistics/Warehouse Supervisor

Kellogg Brown & Root, Fort Knox, KY

October 2001 - October 2006

Fort Knox Contractor - Logistics Support Services

Supervise 22 hourly employees in providing same operations as with The Logistics Company. In addition, executed deployment of equipment and material being shipped overseas for eleven (11) National Guard units in support of 9/11. Proven track record of meeting and exceeding transportation, supply and warehousing activities. Coordinate multiple projects and teams simultaneously resulting in a positive and productive work environment. Solve complex problems within a fast paced and time critical environment. Lead and manage all inventory processes. Process all recycling products through Supply division.

Military Experience

U.S. Navy Seabees

E6 Petty Officer First Class

Education

Memphis State University, Engineering and Business Management

Advanced Design Technology, Atlanta GA

School of Packaging Technology, Aberdeen MD

Shelf-Life Management, Ft. Knox KY

Certifications

Lean Six Sigma - White Belt

Secret Clearance

American Society of Wood Packing Material, Ft. Knox

OSHA Certified

Calibration Coordinator

Packaging Specialist - Import/Export

Light/Heavy Equipment Operator

Additional Skills

Proficient in all Microsoft applications, multiple Military Logistics and Transportation automated manifest systems, tracking of all equipment via a variety of internal web based computer applications, Inventory operations, Import/Export shipments including JIT and custom critical freight. Supply Chain management and development, Warehouse and Logistics operations, Procurement, Cost Control, forward planning, Stock Management, time and safety management. Use of matrix, spreadsheets and graphics to track multiple functional areas; overall operating costs/budgets. Maximo system (asset management). SAP.



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