Boris J Bogaczewicz

**** ********** *** *****

Pearl City, HI 96782

Mobile: 808-***-****

Day Phone: 808-***-****

Email: acuovr@r.postjobfree.com

EXPERIENCE

**/**** – 11/2015: 40 hrs per week, Information Technology (IT) Specialist Management

(Supervisor)

Leads employees by identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level; making adjustments to established priorities to ensure timely accomplishment of assigned team tasks.

Instruct employees in specific tasks and job techniques and make available written instructions (e.g. standard operating procedures (SOPs), established guidelines, manuals, reference materials, etc.) and supplies.

Administers, develops, delivers, and support IT systems to and services: Active Directory, departmental servers, PC workstations, end-user-devices (EUDs), and associated data communications resources for the Information Management Division, Central Computer Operations Branch.

Planning, testing, and configuring systems.

Experience with data center migration

Experience with disaster recovery procedure maintenance

Facilities experience including HVAC, AC electric power, UPS, ATS, and generator equipment.

Experience with contract, vendor, and financial management

Experience developing process documentation for the operation and maintenance of 24 7 operations in mission critical

IT management

Leadership:

- Provides leadership to a 24X7 Data Center staff of 7 government and 6 contract computer assistants.

Performance Objective:

Effectively identifies, distributes, and balances workload and tasks among employees IAW established daily priorities.

Complies with Computer Operations guidelines (i.e. SOP's, etc.)

Quarterly reviews, manages, and maintains operational documentation (i.e. SOP's, regulations, etc.) for the support of TAMC's internal/external customers. Performance Objective: Documentation updated satisfactorily each quarter.

Continue to provide/coordinate site-preparation, implementation and operations of top-down DoD, Pacific Regional Medical Command (PRMC), Medical Command (MEDCOM), and departmental systems that reside in IMD's Data Centers. Performance Objective: Successful planning, preparation, and implementation of each system.

Coordinate sustainment activities with Facilities Management Branch (FMB) and contractors on environmental requirements (i.e. power, air conditioning, etc.). Performance Objective: Ensure preventive maintenance support regarding environmental systems is performed on a monthly/quarterly basis.

Project Management:

Continue to implement AKM Goals by implementing complex IT projects, included but not limited to servers, networks, communication, and databases.

Participate in PEG meetings in order to plan and move departmental servers into TAMC's Data Centers.

Performance:

Supervise 11 IT workers on daily basis, Provides senior level project management of complex, multitasking contracts.

Provide senior business management and analysis

Build business models and strategies for business operation and sales, sales expansion model

10 years of data center / critical facility operations and maintenance experience.

Solid Understanding of Critical Electrical and Mechanical / HVAC equipment (UPS, Generators, Switchgears, PDU's, CRAC Units, Chillers, etc.)

Experience supervising a technical staff

Previous experience as a Client Manager

Strong verbal and written communications skills

Directs the systems analysis, requirements determination, cost-benefit and risk assessment, quality control, financial and program management in support of IT and related projects.

Supervises the identification of alternative approaches and implications thereof and over-sees the development of innovative solutions to complex problems.

Oversees feasibility studies, concept formulation, design, development, implementation, operation and maintenance of various systems, equipment, and procedures and personnel.

Analyzes and studies complex system requirements of new and existing information systems on a large-scale basis. Manages software/hardware development and support using formal specifications and accepted design techniques.

Estimates program costs, schedules and matches procurement funding and technical requirements with proposed architectures and solutions.

Translates advanced concepts into practical and effective solutions using structured techniques. Oversees the planning, direction and coordination of work activity and training of technical staff.

Provides information flow models across functional domains and functional data models.

Maintain an understanding of business processes and the implications of computer systems on these processes. Advise business leaders on impacts of new business on the existing application.

Computer Help Desk, Systems Maintenance, System Engineering, Networking, Computer Room Infrastructure, System Administration, Supervision, Leadership and Management. Technical experience:

Administration, installation and configuration, troubleshooting, maintenance, and repair of computer hardware and software; Windows Active Directory; Exchange 2008, Windows Server 2008, Win7, C, C++, Java, and VB programming, Microsoft SQL, MySQL, and Oracle SQL database. Operation, backup procedures, maintenance of network devices, Ethernet, Fiber network installations.

Operation and maintenance of network security, Symantec Enterprise server and McAfee Anti-virus suites.

Duties and responsibilities: Served as a technical expert and manager for Information Management Division/ Operations of multi-disciplined information systems. Perform duties across the full spectrum of computer operations and information systems.

oAdministration of BMC Remedy Trouble Tickets, Service Desk

oMS Office and Visio

oAnalyze specifications in terms of power requirements, hardware/software requirements, network connectivity and security, end user objectivities, and resource constrains.

oIndependent project management/planning/scheduling and technical overseeing of information technology systems for enterprises.

oResponsible for planning, coordinating, and working on cross-over projects with Telecommunication Officer, Engineering, Networking, Software Engineering, and Security. Surveyed projects, and coordinate time and material requirements for four computer rooms development and improvements.

oCoordinate and responds to calls on enterprise critical multi-level systems. Independently ferrets out contractor/vendor related responsibility in resolving complex problems that involve critical systems in information system infrastructure. Serve as supervisor for 11 workers on daily basis.

oResponsible for $3.5 mil computer equipment. Analyzes and resolves hardware/software problems and analyzes trends.

oAnalyzes data to determine trends in use or performance that could lead to future problems. Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements.

oMakes recommendations to modify manner of use, installation of upgrades, or modification of programs to provide a continuous flow of information with few interruptions.

oDevelops new or modified procedures for the operation of software and configuration management procedures.

oInstalls upgrades or modifications on customer work stations, and instructs users on new or changed procedures.

oCoordinates efforts between network customers, system support personnel, and commercial vendors to identify and resolve network, software, and other system anomalies.

10/2011 – Present: Adjunct Instructor (Business, Information Technology), Hawaii Pacific University MCP - Computer Science Adjunct Instructor.

7/2010 – 04/2015: Adjunct Instructor, Business and Technology Department, Heald College, 1500 Kapiolani Boulevard Honolulu, HI 96814. Contact Supervisor: Yes, Supervisor's Name: David Lulker, Supervisor's Phone: 808-***-****

Undergraduate Instructor in the following courses:

oMarketing

oAccounting

oFinance

oBusiness Applications (MS Office: MS Word, MS Excel, MS Outlook, MS Access)

oComputer Networking and Engineering

oComputer Database (Oracle SQL)

oMathematics

2/2006 – 10/2006: 40 hrs per week, Information Engineer, Northrop Grumman Corporation

Contact Supervisor: Yes, Supervisor's Name: Ralph Whitaker, Supervisor's Phone: 808-***-****

Monitored ongoing operation of departmental systems to ensure hardware and software are functioning and operational standards are met. Identified and resolved a variety systems related problems occurring within the assigned area of responsibility.

Responded to customer requests for assistance, ensuring trouble reports are handled expeditiously. Troubleshot hardware, software, and internal/external user problems.

Identified and determined corrective actions to be taken due to scheduled/unscheduled system failures not covered by established procedures.

Resolved partial system failures by providing revised applications of system operating capabilities, working through and around the problems with reduced capacity, and readjusting the system when full operating configuration is established.

Identified applications problems; consults with programmers and operating personnel; explores applications, operating systems, hardware and software programs to pinpoint the source of problems; and initiates corrective actions in such a way as to minimize network service interruptions.

Documented results of analyses, tests, and the techniques and procedures applied in problem resolution to establish a record of activities for future use.

Developed general flow charts and/or block diagrams with an outline of overall processing plans, charts, data tables, work sheets and/or other documentation to present desired results of the system and advised on computer requirements and limitations to help user personnel in defining the problem or need.

Performed feasibility investigations of proposals and/or devises proposed changes.

Determined how the system should be organized, what equipment demands will result, the number and kind of records, files and documents necessary and the procedures to obtain and organize the required information.

Served as an Information Assurance Security Officer (IASO). Developed operating procedures for the security of departmental servers. Utilized local and higher authority regulations, techniques, and policies.

Coordinated user's attendance at mandatory computer security training prior to accessing systems.

Promoted network security by ensuring compliance with established security plans, policies, and standards. Installed, configured, and maintained the server database for IMD personnel to utilize and keep informed of in-coming/out-going systems.

Responsible as the sub hand receipt holder for Central Computer Operations Branch IT assets.

Optimized and fine tunes performance and troubleshoots common to complex hardware, software, networking, and financial system problems reported by IT users.

Resolved connectivity and interoperability conflicts between components. Analyzes reliability of installed equipment and software and studies usage reports to identify and correct problems.

Assisted in ensuring systems are used properly. Identified trends in the types and frequency of errors and recommends changes to ensure optimum effectiveness is achieved.

Developed instructions for and assists network technicians with installing, implementing, integrating, and maintaining networked systems.

Researched near and long-range IT requirements of departments and proactively plans for the future needs of these clinical systems ensuring hardware and software are in place and functioning properly at the time of implementation.

Conducted analytical studies concerning expansion of existing Central Computer Operations Branch infrastructure, evaluated needs, created and implemented an automated project plan for the on-going improvements and enhancements.

Analyzed statistical reports and equipment use and capabilities to identify potential problems Maintains configuration oversight of the various departmental servers.

Ensured components are functioning properly and that system backups are conducted to prevent loss of data. Kept abreast of changes in technology and applications that impact 24X7 IT operation.

12/1989 – 12/2005 – Telecommunications Supervisor, Steck Communication, 1892 Boston, Ave. Bridgeport, CT 06610

Supervised 10 personnel in the telecommunication infrastructure industry.

Cabling (Cat3, Cat5, Fiber Optic)

Network equipment installation

Network Configuration

EDUCATION

Masters of Business Administration (MBA) in Finance – May 2010

Masters of Science in Information Systems (MSIS) in Software Engineering – May 2010

Hawaii Pacific University, GPA: 3.86 out of 4.0 (Honors: with Distinctions)

Relevant Coursework, Licensures and Certifications: System Engineering, Software Engineering, Telecommunication, Database Management, Portfolio Management, Derivatives Managements

Bachelor of Science in Computer Science – September 2002

Hawaii Pacific University: GPA 3.62 out of 4.0 (Honors: Cum Laude)

Relevant Coursework, Licensures and Certifications: Java Programming, Database Management, Visual Basic

JOB RELATED TRAINING:

Microsoft Certified Technology Specialist (MCTS) -

Microsoft Certified Windows 7 Configuration (70-680),

Computing Technology Industry Association (CompTIA) Security+ Certificated Professional

Leadership Course, Management Course

LEAN/Six Sigma Training

LANGUAGES: English (Fluent), Russian (Fluent), Polish (Fluent)

OTHER INFORMATION:

Country of Citizenship: United States of America

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